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ComplaintsforWashington Water Supply, Inc.
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Complaint Details
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Initial Complaint
04/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Got home from work 3-14-24 to very low water pressure. Tried calling company and no answer and voicemail was full so i couldn't leave a message. Had to email in order to get a reply. Then was told I should have called the emergency phone number since there is no customer service. Got email from company Friday morning 3-15-24 that there was a water leak on the water system that started 3-14-24. Water will be off today (Friday) about three hours with water restoration about 4 pm today. Water wasn't restored till the following week due to waiting on parts. The water company gave no further updates, other than waiting on parts. I had to go purchase water from the store to get buy. I asked for a credit on my account since it was 5 days without water and got no response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.