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Business Profile

Eyebrow Threading

Brow Babe Spokane

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Eyebrow Threading.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After I sent my complaint this woman decided to charge my card $250 after telling me that she couldve charged me $100 for not showing up to my FREE TOUCH UP. After winning her GIVEAWAY she ended up charging me over DOUBLE. Scammer 100% Ill be contacting people.

    Business Response

    Date: 07/30/2023

    Client no showed for their appointment, violating Brow Babe Spokanes cancelation policy: We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee of $250.00.

    Customer Answer

    Date: 08/02/2023

     
    Complaint: 20341989

    I am rejecting this response because: you decided to tell me 5 months later you COULD have charged me $100 for no showing then pulled $250, more than double that. Broke 

    Sincerely,

    *****************************

Brow Babe Spokane is NOT a BBB Accredited Business.

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