Business ProfileforPalmer Construction

I signed a contract with Palmer Construction on 12/15/2022 to fix hail damage to my home that occurred on 8/11/2022 in ************, **********. I was informed that 1/2 of the money I had received from my insurance claim was due in order to start the work. The request for 1/2 down was received and paid on 5/5/2023 for the amount of $10,500.Palmer Construction then changed and said that it wasn't 1/2 down but the full amount from my insurance claim that was required in order to proceed. The request for the additional insurance money was received and paid on 6/21/2023 for the amount of $11,178.62.Palmer Construction completed the roof portion of the job and sent an invoice dated 3/1/2024 for the amount of $12,753.85. The amount of $12,753.85 was paid on 3/4/24 to cover the roof portion.Palmer Construction determined on 4/30/2024 that I would need to sign an addendum in order for them to proceed and complete the rest of the job. My insurance company would not sign off on a full siding replacement and Palmer Construction would not warranty the new siding since it would be touching the current siding.On 4/30/2024, I asked to have the contract canceled and the unused insurance money refunded in the amount of $10,839.31.I sold the home the day after the hail storm occurred and the new owner and I have been dealing with a severe lack of communication from Palmer Construction with unanswered phone calls and emails. At one point, I stopped by the Palmer Construction office and was given a number to text them in order to speed up response time. The texts went unanswered as well. Palmer Construction has sited my insurance company for the time delays throughout the process. However, each time Palmer Construction reached out to my insurance company they responded within 1 week and most of the time the same day.All I want is to have the unused insurance money refunded in the amount of $10,839.31 and to end this awful experience.