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Business Profile

Beads

Rings & Things

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/26/2023

    Type:Product Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered (24) pieces of the #4470 Cushion Fancy Stones in SCARABAEOUS Green and they shipped me only (19) stones. They seem very incompetent as they claimed to have found the missing remainder of them and claimed they would ship them on Monday August 28th. I would stay far away from this company. They will rip you off and they take their sweet time “making it right”. I have since filed a chargeback against them, and I will only close the dispute IF they either give me a partial refund or ship me the remaining 5 stones and I RECEIVE them.

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