Business ProfileforTDS Metrocom LLC

I stopped my TDS service because the price kept going up a couple times in two months and when I asked them why they said well something ran out well they couldnt tell me what they could tell me what to do to change it and they said they give me a discount but the discount, even with the discount The amount was more than I had been paying. I spoke with a person there discontinued the service she had a box sent to me which I returned the parts in. She told me my final bill which they took out on April 20 and I assume that they would stop the automatic payment but on May 14, they took out a payment even though I didnt have their services anymore, I called them and ask them about it. All the could tell me was well were sorry your automatic deduction hadnt been stopped. Well I said I didnt have the services anymore and I needed that money for medication and she said well theres nothing we can do were sorry youll get a **** card in 60 to 90 days , I explained to her that my medicine was supposed to be coming on May 24. I was going to run out and she said there was nothing they could do. I talked to a supervisor named ***** and she agreed with the first person and said well were sorry we understand your frustration. I explain to her that I needed the medication and she said theres nothing they can do. So I guess if you stop the services then so sad too bad if they make a mistake theyre there is no recourse. I have to wait 60 to 90 days. I still have bills to pay. And Im paying for a different service. Even though its less than what I was paying through TDS, I still needed that extra money because I planned on it for medication. I did try to go online and find out if they stopped everything. I couldnt sign in