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Business Profile

Marijuana Sales and Services

Lovely Buds Weed Dispensary Division St

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

This profile includes complaints for Lovely Buds Weed Dispensary Division St's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/11/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 1/9/2023 around 5:18PM, at the Lovely Buds on Division, I purchased a Pax pod from the clearance section. When I got home, and opened the package, the cartridge was more than half empty. I was unable to return to the store until the next day after work. I returned to the store, with original packaging, and my receipt the next day to get an exchange for my purchase. I was informed that they would not exchange the product for the same thing due to the item being on clearance. The best they could do was offer a 20% discount off another purchase in the regular priced section. This solution was unacceptable. I spent my hard-earned money on a product that was defective and was offered 20% to spend more money! It is wrong to offer to take more money from a customer that just bought something defective, instead of an exchange of the same exact item. Selling defective items is just wrong.

    Lovely Buds Weed Dispensary Division St is NOT a BBB Accredited Business.

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