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Find a Location

Mountain Empire Veterinary Services, PC has 1 locations, listed below.

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    Business ProfileforMountain Empire Veterinary Services, PC

    Veterinarian

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers veterinary services, pet adoptions, boarding and grooming.

    Business Details

    Location of This Business
    12619 E Sprague Avenue, Suite #2, Spokane, WA 99216
    BBB File Opened:
    11/7/2003
    Years in Business:
    24
    Business Started:
    12/1/1999
    Business Started Locally:
    12/1/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Julia's Jungle
    Business Management
    • Dr. Julia Leese, DVM, Owner
    • Julia Leese, Principal
    Contact Information

    Principal

    • Dr. Julia Leese, DVM, Owner
    • Julia Leese, Principal

    Customer Contact

    • Dr. Julia Leese, DVM, Owner
    Additional Contact Information

    Fax Numbers

    • (509) 922-6366
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/23/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I adopted two cats from Julias jungle (mountain empire vet) on April 9th 2024. ****** and Iko. Once getting the cats home, I realized ****** (a female feline) had a ton of dried p*** stuck to her fur. I shaved her **** trying to get her cleaned up and help her. Doing so, caused us to figure out that she had a leaking b******* and ruptured oil glands. We were incredibly heartbroken and had to return her to Julias jungle due to not having hundred to thousands of dollars to spend on her surgery needed. They didnt care and put her right back in adoption room to be adopted out as is. We kept *** as he acted and looked 100% fine and healthy. We still wanted two cats, so we put our trust in Julias jungle and adopted another cat from them named eep. Again, we had to return her due to her physical health problems and not taking care of herself. Today, May 23rd, 2024 I decided to take our adopted cat, Iko, to a different vet. I had a gut feeling that Julias jungle adopts cats out and does not tell anyone of their health conditions given our experience. Unfortunately, I was right. *** has a severe heart condition that makes his life expectancy low. He is only 5.5 years old. The new vet we took him to was able to diagnose him within 5 seconds just by listening to his heart. We now have to pay for a bunch of testing to try and help this cat that we have already fallen in love with and do not want to lose. I went in to Julias jungle to explain to them what is happening and both the receptionist along with the vet tech treated me horribly and spoke to me like I was stupid while laughing in my face for crying. They focused on my passed away cat and his condition instead of their adoption cats. The vet tech also swore to me that Iko was 100% healthy and okay to be adopted out. However, the vet we took him to told us that this heart condition develops within the first 2-4 years of a cats life.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

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