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Find a Location

Expert Muffler and Auto Service has 1 locations, listed below.

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    Business ProfileforExpert Muffler and Auto Service

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company is an auto muffler, oil service and repair shop

    Business Details

    Location of This Business
    1240 S Sprague Ave, Tacoma, WA 98405-2926
    BBB File Opened:
    5/9/2003
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    1/1/2001
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. David Chan, Owner
    Contact Information

    Principal

    • Mr. David Chan, Owner

    Customer Contact

    • Mr. David Chan, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I brought my car to expert muffler to get my car repaired I told the guy that my car was having issues with starting my car he stated he would check it it took him 2 weeks to check my car because I had to call and ask to please check my car because its my daily driver and Im low on funds for transportation to and from work so within a hour he told me my fuel pump, water pump and my fuel injectors need to be replaced Im like wow thats a lot It didnt seem like it but I went ahead and got it fixed so he told me it would ****************************************************************************************************************************************** mid drive with my son in the car while we were in traffic which could have caused a big accident. So I took it back to him and he claimed it was something he messed up in my fuel pump and he would fix it which took another week so I had to call again and he told me my car was ready I picked it up and my oil light came on so I had to bring it back to him which he said it was my oil sensor and he would fix it for free for inconvenience my time. So after I picked it up that day the same oil light came up again so I had decided to go to a different mechanic which said that I needed a oil change and to check my fuel pump for repair. I contacted expert muffler owner ******************* which laughed at me and thought it was funny I called back to see what is going on with my car
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

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