Business ProfileforB E C U

My husband is a long term customer of **********************. This week we visited the downtown ******* branch and while we conducted our business, another customer reached over and asked the two of us to witness on their trust account. We instantly felt pressured. At this point, BECU had done nothing wrong other than providing some slow service for the concerns we brought to the branch that day. But then I looked to both clerks (the one helping us and the one helping the other customers) and the one helping the other customer encouraged us to sign as witnesses. We don't even know what we signed, one notary document and other document. The clerk helping us also seemed to be part of encouraging us to serve as witnesses. But we were never instructed what we were signing or what was happening, just received social pressure from two strangers we'd never seen before and two BECU clerks to take part in a legal document process we had no instruction on. I have relatives in the banking industry knowledgeable about trust accounts and they were appalled when we called them about this incident. I tried to find a BECU feedback place on their website to send in this report. There was none. The situation was strange, made us uncomfortable, and has likely convinced us to move our business elsewhere as soon as we can.