Business ProfileforLighthouse Acceptance Corp

***** was hostile as an employee she was rude to me for a simple inquiry when I had no attitude at all just asking a question about our loan. Then she hung up on me and I escalated to their manager a man I don't recall his name, at this location who proceeded to be rude as well and tell me to pay up to date and take care of our payment even thought the payment isn't even due for 5 days. He immediately just wanted to argue with me instead of be empathetic about his employees behavior and rude tone/comments to their customers about simple inquiries about their loans. They're unprofessional and rude and give false information towards customers to degrade them and discriminate against our finances making statements like " oh since you have so much money, why is your interest rate so high"? Attacking our financial situations personally as customers just for trying to ask about deferment options which wasn't a problem if they had none for the loan. They stated many times we've been late even though the payment has been up to date the entirety of the loan. I would recommend a full investigation on this location for discrimination against their customers and attacking people personally verbally for no reason at all whenever you call just to ask questions about your loans.