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Business ProfileforLighthouse Acceptance Corp
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 7118 NE Fourth Plain Blvd, Vancouver, WA 98661-7323
- BBB File Opened:
- 6/4/2012
- Years in Business:
- 18
- Business Started:
- 1/1/2006
- Business Started Locally:
- 1/1/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- Lighthouse Acceptance
- Lighthouse Acceptance Corporation
- Business Management
- Mr. Rich Boechler, Manager
- Mr. Richard Hannah, Principal
- Contact Information
Principal
- Mr. Rich Boechler, Manager
- Mr. Richard Hannah, Principal
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Matthew S
04/16/2024
Lighthouse Acceptance Corp Response
04/18/2024
Dear ************************,
Please accept our sincere apology for being made to feel you were treated rudely and unprofessionally. The expectation of ALL Lighthouse staff is that every contact or phone call be handled in a professional manner consistent with the Golden Rule; treat others the way you want to be treated. Clearly, we fell short. As the General Manager for Lighthouse, I assure you that I take this complaint seriously. I spoke directly with the individuals involved and both said it was not their intent, but acknowledged the discussion became somewhat argumentative and understand that was not acceptable. After reviewing and addressing your complaint, I am confident the matter has been effectively resolved. Thank you!
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