Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roof Leak Repair

Northwest Roof Maintenance Inc

Reviews

Customer Review Ratings

5/5 stars

Average of 16 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromOwen C

    Date: 09/08/2023

    5 stars

    Owen C

    Date: 09/08/2023

    Great service from beginning to end. **** did a great job executing what ***** recommended and quoted. Will be doing business with them again in the future!

    Northwest Roof Maintenance Inc

    Date: 09/11/2023

    Thank you so much for your review.  We're really glad to hear of your experience with **** and ****** and we'll look forward to serving you in the future!  

    Northwest Roof Maintenance Inc

    Date: 09/11/2023

    Thank you for your kind words and for your business!  
  • Review fromRoss A

    Date: 09/07/2023

    5 stars

    Ross A

    Date: 09/07/2023

    Believe the 5 Star reviews. This company got ** out of a last minute tight spot as the sale of our house reached its closing date. Our roof needed some repair! ***************************** arrived to do the estimate (on the asphalt shingle repairs and a roof/gutter cleaning) on a Tuesday. Here, **** scaled the two story roof, took pictures of the issues and walked me through the repairs and the expense. Nicely done, and nicely presented, ****. A few days later ***** arrived (on time!) to do the repair and cleaning work. He was very organized and very self sufficient. We discussed the repair as I presented my concerns and he was quick to give me some visual examples. After I had made a choice, he did the repairs and began the roof cleaning. Wow! When he was finished the roof looked brand new!! I can easily recommend this company to anyone needing to repair and clean their roof. Thank you, **** and *****, and also to the ppl behind the scenes at NWRM who helped us get this scheduled to meet our deadline! A great business model that employs some talented and dedicated ppl!!!!

    Northwest Roof Maintenance Inc

    Date: 09/11/2023

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that **** and ***** were able to help you out in a last-minute tight spot with your roof repairs and cleaning. It's great to know that they provided you with excellent service and clear explanations throughout the process. We truly appreciate your recommendation and kind words about our team and business model. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!
  • Review fromJeff F

    Date: 08/23/2023

    5 stars

    Jeff F

    Date: 08/23/2023

    Great experience!! ***** and ****** just wrapped up a two day concrete tile roof cleaning/treatment for me, with a lot of anti-ponding repair and a skylight replacement.The guys were extremely friendly, polite and helped in my understanding of the process all the way through. Also much appreciated is the care they took to clean up afterwards and to thoroughly check (visually and with a big ol' magnet) for any debris or metal that *** have fallen into the yard.***** did the quote/inspection and had it all laid out for me. It's a 30 year old tile roof, and they were cognizant of the care needed to maintain it's remaining life. The pricing was quite reasonable, and it really helps that they perform the free detailed quotes for all of that upfront. There were no surprises.I'll definitely be looking to these guys again in the future.

    Northwest Roof Maintenance Inc

    Date: 08/25/2023

    Delighted to hear about your great experience with us! We're thrilled that *****, ******, and ***** provided top-notch service for your concrete tile roof cleaning, repairs, and skylight replacement. We're dedicated to transparency, quality, and customer satisfaction. Looking forward to assisting you again in the future!

    ***

  • Review fromSusan M

    Date: 08/18/2023

    5 stars

    Susan M

    Date: 08/18/2023

    ********** did a great job with our roof. He was very meticulous despite the over 100 day. This company was very professional from the beginning and communicated via text and email to confirm our appointments for the roof inspection and the **** removal and spraying. This was so different than the companies we had contacted a few months earlier. Northwest Roof Maintenances professionalism was greatly appreciated.

    Northwest Roof Maintenance Inc

    Date: 08/21/2023

    Thank you for taking the time to share your positive experience with Northwest Roof Maintenance! We're thrilled to hear that **********'s meticulous work on your roof made a positive impact, even on such a hot day. Our commitment to professionalism and effective communication is something we take pride in, and we're glad it set us apart from your previous experiences. Your kind words are greatly appreciated, and we're here to serve you with the same level of excellence in the future.
  • Review fromMonika S

    Date: 08/17/2023

    5 stars

    Monika S

    Date: 08/17/2023

    ***** and ****** were professional did a great job telling me what they were going to do and took pictures. They double checked to make sure no nails or debris was left behind. This is the second time Ive used them.

    Northwest Roof Maintenance Inc

    Date: 08/31/2023

    Thank you for your great review!  We are glad your experience with ***** and ****** was so good.    Please let us know if there are anything else we can do for you!     

  • Review fromTerri S

    Date: 08/11/2023

    5 stars

    Terri S

    Date: 08/11/2023

    ****** arrived promptly during window provided Was well informed on my need work Completed work in a timely manner Very personable and professional Provided pictures of repairs Will definitely request him if I need further work done

    Northwest Roof Maintenance Inc

    Date: 08/14/2023

    Thank you for your kind words! We're thrilled to hear about your positive experience with Dravyn. It's great to know that he met your expectations with his promptness, knowledge, professionalism, and efficient work. We appreciate your feedback and look forward to assisting you again in the future. If you have any more needs, don't hesitate to reach out.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.