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Business Profile

Collections Agencies

Professional Service Bureau

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/23/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    WW Professional bureau services had called me and they lady said I owe for Hospital Bills from 2010 for which I had state insurance and it was taken care of by the state. And I advised them I DO NOT OWE MEDICAL BILLS and I had insurance through the state and I hung up on her. I thought technically it was a scammer because I was receiving scam calls frequently. well I got served a summons to court to attend court because NOW they claim that I owe this amount of money for unpaid rent and cleaning services From WW ***************** for which I DO NOT OWE.. and I was incarcerated after my rent was paid (1st of September 2011) I was arrested on sept 6 2011 and received an eviction notice later that week of September 6 2011 and my family was given one day to clear out the apt so they did. I got out of prison in 2020 and they ended up calling me one day a few on this ago and tried to tell me about the medical bills that I DONT *** EITHER. I didnt know I owed anything in the professional Bureau Then I got served papers with a bunch of questions wanting to know about what I bought in my place and so forth and Im already having trouble paying for rent because I was laid off. And to me it seems strange that they did this to another customer who was released from prison in 2015. I feel like they are trying to cause disruption in peoples lives who are trying to get on the right track after being released from prison stating they owe all this money. Are they wanting us felons to fail and push us back to the beginning where we were when we were incarcerated? Are they biased against those whove served time? Yes we made a horrible decision but to drag someone into court to interrogate them and thats what it says on the summons.. can really cause someone to go back to how they were when the ended ** in prison. I DONT *** ANYTHING AND I DIDNT KNOW THIS COLLECTION WAS IN THEIR AGENCY UNTIL NOW.

    Business Response

    Date: 09/27/2022

    Judgment is from ************************** case X16-80142, a copy of this has been provided to ******************** on 9/27/2022. We have removed all other accounts. Our office has a no contact request from ******************** 

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