Business ProfileforMid Columbia Forklift Inc.

2 May 2023 we called MidCo forklift, who sold us our walkie-stacker/forklift previously. The tech arrived very quickly and said he was in the area so he was able to help us right away. His total elapsed time from walking in the door to departing with batteries replaced was 1 hour 5 minutes, with departure time at 2:44pm. Not until August did we receive an invoice from Midco, with overstated hours (3.5 hours) and falsely billing us for 3 items not provided (Environmental fee..., misc road supplies, z-card trans fee). At the time we called, we paid $250 downpayment. The corrected bill would cover the batteries (no dispute there) and the **** hours worked by their tech. Their invoice first stated labor was a "flat rate" and then ***** at MidCo said it was hourly, $150/hour. At no time until 3 months after the service date did we learn that MidCo wanted to charge for hours not worked, for drive time (2.5 hours, when it did NOT take 2.5 hours for the tech to arrive) which we never agreed to pay. It is not our concern if they usually charge for the 3 items (enviro, misc road, z-card) because these services/goods were NOT provided. We have paid the correct adjusted amount (batteries, **** hours of labor, less the $250 prepayment). We would like MidCO to adjust their hoped for billing amount in favor of the correct amount. We sent a check to MidCo since that is indicated on the invoice, even though ***** said they never take checks and she wanted us to pay the 3 percent fee for a credit card. No ACH or wire instructions were provided. Needless to say, we plan never to work with this type of company again. "MidCo Forklift" in Auburn (see invoice) is not listed in the BBB database of companies.