We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Associations

Clearwood Community Association

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Associations.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    10/02/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    HOA is invoicing me for a charge more than seven years old which I was not previously issued an invoice for - please see detail attached

    Customer response

    10/02/2023

    Dear Sirs: Thank you very much for your assistance with this - I am adding additional info to the file - my dates in my original email were slightly off - the property was transferred into my LLC on 7/1/2016  per the *************** record (copy attached here). My invoice from the *** for the ** 6/30/23 is also attached showing a zero balance as of the end of June 2023. Also attached is the invoice the *** issued to me on 7/19/2023 for the $250 transfer charge and also the past due invoice they issued the following month. I do not want them to cutoff access for my tenant to the gates also (one of their "remedies" for non-payment. It is my understanding that in WA the Statute of Limitations to issue a bill is 6 years. It was more than seven years since the transfer that they issued their transfer invoice on 7/19. The property has been held in my LLC since 7/1/2016 with no ownership change since that date. 

    Please let me know if there is any further information I can provide.

    *************************

     

     

    Customer response

    10/03/2023

    Adding that the *** ignored my requests to have a phone call about this charge.

    Customer response

    10/03/2023

    ** Case supporting my position

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

C+

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 26

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

21603 N Clear Lake Blvd SE

Yelm, WA 98597-9030

Visit Website

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.