Business ProfileforFoxboro Property Management Service, LLC

1. ATCP ****** (11) Security Deposit means the total of all payments and deposits given by a tenant to the landlordand includes all rent payments in excess of 1 months prepaid rent.* With this definition, all overpayments made and shown as credits on the account are considered Security Deposit.2. Denied move out inspection. Thus, the missing items and charges for excessive cleaning cannot be verified.3. ATCP ****** (3b) No documentation verifying the necessity for the cleaning charges that fall under the NONSTANDARD RENTAL PROVISIONS The shower head pictured in the original inspection ***** 26, 2021 is the same shower head left at the time of move-out, but charge for a shower head. 4. ATCP ****** (3c) Normal wear and tear does not authorize a landlord to withhold any amount from a security deposit for normal wear and tear or for other damages or losses. The Note includes an example that a tenant cannot be charged for carpet cleaning where there is no unusual damage. **The letter requiring carpet cleaning to be done was issued before an inspection that verified that carpet cleaning was necessary. Carpet Cleaning was deducted from the Security Deposit. 5. Locks were changed without the tenants permission, prohibiting her from showing the apartment, yet still charged rent for March, *****, and May. 6. Charge for all of *****, but lease ended on the 23rd. ***** should be prorated.7. Charged for **** which is beyond the lease agreement date.8. Charged $400 Misc. Account charges: Lease Break Charges: No Showings No Round Trip Mileage, 4 months Advertising, Multiple Sources at $100/month. ****The Lease Break fee was paid on 11/7/2022. In the Lease Break that was signed, the tenant selected the option that it was the tenants responsibility to show the apartment and advertise and the Landlord was to contact the tenant if there were any interested candidates for the apartment so that the tenant could show the apartment. Thus, the tenant would keep the keys and continue to have access to the premise even after moving out. ****** moved out and cleaned the place. However, on March 25, the tenant discovered that the locks had been changed. The tenant attempted to contact Foxboro several times (via phone and email), but all attempts were ignored. Therefore, the tenant was no longer able to show the apartment and denied entry to the premise, but still charged rent for March, *****, and May. This $400 charge violates the lease break agreement.9. Overcharged Nov. 2020-***** 21, 2021. Lease agreement from previous Landlord, Landmark, outlined that the tenant would pay $502, which is even noted on the Foxboro Transaction Ledger. In *****, it was claimed that there was a shortfall from November 202-***** 21, 2021 because of the tenants negligence in submitting USDA paperwork. However, according to USDA employees, the negligence was due to Foxboro not initiating the signing of a new lease. The shortfall is due to negligence on Foxboros part and thus the tenant cannot be held financially responsible for the shortfall.10. Overpayment was made from ***** 22, 2021-September 2021 due to USDA payments being retroactive to ***** 22. This resulted in a large credit on the account. When the tenant requested for this overpayment to be returned, she was told it would be returned when she moved out. However, it appears that Foxboro has simply excessively charged her account until there was almost nothing left of the overpayments.Here is the link to the Ledger of Foxboro Rent Payments ********************************************************************************************************