Business ProfileforVande Hey Company, Inc.

I (*********************) am filing this complaint on behalf of my elderly grandmother (*************************************). On or about 9/28/23 my grandmother spoke with ***************************** of the Vande Hey Company of ********, ** reference landscaping work. ******* met with my grandmother, provided a scope of work and a price. The scope of work consisted of the following and was a space of about 400 to 500 square feet. "Remove and dispose of existing pavers on back side of house. Prepare planting beds with proper soil amendments as needed by plant material variety. Furnish and install pachysandra (250 plants). Furnish and install Hi-Yield Weed/Grass stopper, and hardwood bark mulch." That is the full description and the total was $12,012.65. In addition there is a rock wall existing that needed some maintenance work done. The quoted cost to my grandmother for this work was $3000.00 in addition the to $12,012.65 for a total of $15,012.65. The description of the work to be done for the stone wall, per the contract is "Repair wall with one crew for one day" My grandmother signed this contract on 10/06/23 and provided a $7500 down payment. On the day the "crew" was supposed to show up for the rock wall repairs, 2 laborers arrived and worked for approximately 5 hours to move some of the rocks that had fallen from the wall. That is the extent of the work that was performed for the quoted $3000. Laborers then arrived, prepped the ******* square foot are with top soil, planted 250 pachysandra and topped with hardwood mulch. I had a very difficult time understanding where the $15,000.00+ went. On 12/04/23 made contact w/ *******, advised him of my concern about the contact pricing vs the amount of work performed and requested detailed billing to ensure that ******* had not charged an elderly lady an exorbitant price for this work. ******* refused to provide a detailed invoice to either of us. I contend that ******* was targeted and charged an excessive amount for the work actually performed due to age