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Find a Location

Heid Music has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Heid Music

      308 E College Ave Appleton, WI 54911-5715

    • Heid Music

      2605 S Oneida St Ashwaubenon, WI 54304-5331

    • Heid Music

      7948 Tree Ln Madison, WI 53717-2011

    • Heid Music

      3201 Main St Stevens Point, WI 54481-3271

    • Heid Music

      1750 W South Park Ave Oshkosh, WI 54902-9208

    Business ProfileforHeid Music

    Musical Instrument Supplies and Accessories
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Heid Music is a full-service music shop offering instrument rentals, accessories, repairs, lessons and more. 

    Business Details

    This is a multi-location business.

    Find a Location

    Heid Music has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Heid Music

        308 E College Ave Appleton, WI 54911-5715

      • Heid Music

        2605 S Oneida St Ashwaubenon, WI 54304-5331

      • Heid Music

        7948 Tree Ln Madison, WI 53717-2011

      • Heid Music

        3201 Main St Stevens Point, WI 54481-3271

      • Heid Music

        1750 W South Park Ave Oshkosh, WI 54902-9208

      Location of This Business
      308 E College Ave, Appleton, WI 54911-5715
      BBB File Opened:
      11/2/1998
      Years in Business:
      60
      Business Started:
      7/21/1964
      Business Incorporated:
      7/21/1964
      Type of Entity:
      Corporation
      Alternate Business Name
      • Heid Music Company, Inc
      • The Big Noise
      • Heid Music & The Big Noise
      Business Management
      • Mr. Todd Heid, President
      Contact Information

      Principal

      • Mr. Todd Heid, President

      Customer Contact

      • Mr. Todd Heid, President
      Additional Contact Information

      Fax Numbers

      • (920) 734-2164
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Was not told prior to having 5.5 hours work done on my guitar but the owner of Heid Music charged me $70.00 per hour for a total bill of just over $400.00 with tax. Discussing the size of the bill with him he said the $70 per hour I was charged reflected the $12,000.00 he was required to invest in equipment to have his new guitar luthier work for him. Personally I never heard of anything like this and it seems ludicrous. Why? Because no one does this. Every business owner at different times needs to invest money like this but does not abruptly pass this on to a customer to make up his money fast! He charged me $385.00 for 5.5 hours of work from his luthier named "****" out of his ********* ********* store on ************* when owner ***************** had an ad recently online to hire a guitar luthier for just under $25 per hour. ***************** owes me $385.00 minus $137.50 which equals $247.50 in addition to the extra tax I paid. Will be waiting for your reply. I do have the receipt also which shows the $70 per hour rate and the 5.5 hours worked. The receipt is dated December 13, 2022. I'm having a problem attaching the receipt to this online form but am happy to send it via email, all I would need is your email address. Thank you, will be waiting.Sincerely, ***************************
      Read More

      Customer Reviews

      0 Customer Reviews

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