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Business Profile

Used Car Dealers

Z’s Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/15/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******************************* sold me a car that he knew had way more problems than he disclosed. My credit has been completely messed up because I couldnt afford the payments while trying to fix the lemon that he sold me. On top of selling me a warranty that was not real. ****** then went to jail so he couldnt resolve the issue and has admitted that he knew the car wasnt going to last long.

    Business Response

    Date: 06/26/2023

    Customer stated in this review is not the purchaser of the vehicle. The actual owner of the Vehicle was given a warranty upon purchase. Warranty covers over 300 items, one thing it does not cover is routine Maintenance. Customer was aware of everything before purchasing. Vehicle was driven by me and a co worker for almost a month prior to purchase and we had it looked over and noticed small issues. Actual customer was aware of this and said he had someone who could fix it cheaper then us and so we gave a discount on vehicle to accommodate that. Now months later with 0 payments made on time or at all the bank will not cover any issues due to no payment. 

    Customer Answer

    Date: 06/26/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

    [Please type your response here.]

    Regards,

    ***** ***

Z’s Auto Sales is NOT a BBB Accredited Business.

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