We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cat Breeders

Kireina Turkish Angoras

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cat Breeders.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/05/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Breeder failed to accurately describe kitten. Failed to disclose cross eyed condition of cat

    Business Response

    Date: 07/06/2022

    ******* did not provide supporting veterinary documentation that the kitten was diagnosed with cross-eyes and what, if any, health conditions may occur in the future as a result, as is stated in my contract. I have consulted experienced breeders, and after looking at all the photos, including the ones ******* provided, they stated the kitten is not cross-eyed but may have a slight lazy eye and will grow out of it. After looking back at all the photos I've taken of the kitten, only one shows the possibility of a lazy eye, and the placement of her eye in the photo is explainable because the camera was six inches from her face. Per my attorney, I cannot provide a partial refund for a physical flaw on a pet quality kitten due to the way my contract is written. "Pet quality" means the kitten may have physical flaws that do not conform with the **** or CFA breed standard. This includes an imperfect profile, kink in the tail, cross-eyes or lazy eye, and other benign flaws, making them unsuitable for showing or breeding. ******* was informed of all known physical flaws prior to the purchase. I have offered to give ******* a full refund in exchange for the kitten being returned to me, and she refused. As a show of good faith, I will provide her with a partial refund of $100 if she signs a new contract. This contract must be notarized and in my possession before I will issue the refund.

    Business Response

    Date: 07/08/2022

    Hello. An unhappy kitten buyer just informed me she filed a report with the BBB (reference number ********) against me. I am a small hobby breeder, not a business. She requested a partial refund ($375) from me after the vet told her she was a little cross-eyed. I explained the kitten was sold as pet quality, which means they have cosmetic flaws, such as cross-eyes. I cannot give her a partial refund for legal reasons due to the contract she signed. I knew she was very unhappy with the kitten after she posted multiple complaints on ********* so I told her I would take the kitten back and give her a full refund. She declined, said she loves the kitten, and she doesn't want to return her. She is very angry because I will not give her a refund. We are at an impasse, and now that she is slandering me all over ******** as well as reporting me to every agency she can think of (including the ***** I am seeking legal action against her. I would like to find out how to address this BBB complaint she filed.
    Sent from ********************* (*********************)

Kireina Turkish Angoras is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.