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Find a Location

Lake Country Marina has 1 locations, listed below.

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    Business ProfileforLake Country Marina

    Marine Sales and Service

    Additional business information

    Additional Info:
    This company provides docks, lifts,and storage, sales of new boats, motors, and trailers. The company is a full service facility with factory trained mechanics.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We offer sales and service for boats and pontoons, docks and lifts.  We also offer on-water gas sales.  We offer a spring and fall service of installing and removing docks and lifts for customers at their lake homes.  Storage and Rentals.

    Business Details

    Location of This Business
    PO Box 4, Chetek, WI 54728-0004
    BBB File Opened:
    8/1/2005
    Years in Business:
    18
    Business Started:
    8/1/2005
    Business Started Locally:
    3/1/1985
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. James Crotteau, Owner
    Contact Information

    Principal

    • Mr. James Crotteau, Owner
    • Ms. Katie Bernecker, Office Manager

    Customer Contact

    • Ms. Katie Bernecker, Office Manager
    Additional Contact Information

    Fax Numbers

    • (715) 924-2907
      Other Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/12/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    Called around looking for a boat. Nothing available anywhere. Finally Lake Country Marina answered the phone and they had a boat available. I said I'll take it! Paid $103.99 over the phone. No contract, not cancellation policy, no electronic agreement, nothing. Just took my credit card over the phone. That was June 2, 2021. Then tragedy struck my family, and we could not travel to Chetek as planned, so I called Lake Country Marina as soon as possible, several days in advance of the scheduled rental. I told them I would not be able to rent on the scheduled day, and they acknowledged that cancellation, and presumably rented the boat out to someone else. Weeks later I noticed they charged my credit card anyway. They would not refund. I never received a boat rental from them, and they took all my money anyway. I call that a scam. They never showed me a cancellation policy, there was no contract, they never directed me to a website with more information—nothing. Just took my money.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Wisconsin

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