Business ProfileforRiver Country Co-op

On 12/21/23 we had fuel delivered by river country coop. While the driver ****/***** was backing out of the driveway he struck and broke our mailbox. *****/**** called and left me a voicemail which I still have admitting and said he would get someone from the company out to fix it.I called the same day to them to report it as well and spoke with ************************* the ** of energy and he did say yeah will get out there and fix it. I never once heard from ***** or River Country Coop, so I followed up with 2 additional calls roughly April, July timeframes in which case I asked ***** again we are looking to have you fix your drivers property damage and once again he said yes we will and I will be out there for pictures but never heard again from him or the company.I finally fixed the box and put in new post, mounting plate on August 6th. I then stopped in directly to the office at **** W River St, ************** 8/7/23 but ***** was out of office. I brought my receipts for materials and planned show hime the pictures attached to this case and a voicemail his driver left me the same day requesting he apply a credit to our account for the material and my time to install. Since he was not there the front end desk receptionist gave me his card with email details so I emailed him with pictures, receipts and explanation we have waited so long even when you said you would fix or make it right we had no choice but to install the new materials ourselves. I still have not heard back from him or the company or the driver to help in making it right covering our costs.This driver not only broke personal property but also federal property and the company and driver need to make their actions right. I gave the company/***** more than enough time to correct but they never did so I was forced to replace myself since *****/company never lived up to their word.I am looking for a $100 credit to our account with them to cover materials and my time getting materials and installing them.