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Business Profile

Vacation Rentals

Simple Life Rentals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacation Rentals.

Complaints

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Complaint Details

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  • Initial Complaint

    07/31/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Rented 3 nights (*******, July *****, 2024) for property Waterfront Log Cabin on *************, **************** ID ***** in ***********, *********. Upon arrival, the property was severely neglected, leaky ceiling, mold and in general unihabitable. Issues reported to Simple Life the night of arrival and every day during the stay. No one ever came to fix the issues nor offer to get us out or provide a refund.

    Business response

    08/21/2024

    Hello,

    ***** be advised that we are already actively working this complaint with the Wisconsin Department of Agriculture, Bureau of Consumer Protection, Division of Trade and Consumer Protection, and it is assigned to file #******.


    If you need any additional information or further assistance, feel free to reach out.
    Best regards,
    ***************************

    **************************************************

    ***********************************

    Customer response

    08/29/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, this complaint has NOT been resolved so please keep it open until we come to a resolution.

    Regards,

    *********************************

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BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Businesses in this category

Years in Business: 11

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

PO Box 5331

De Pere, WI 54115-5331

Visit Website
(888) 980-1355

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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