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Find a Location

Urban Heating and Cooling LLC has 1 locations, listed below.

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    Business ProfileforUrban Heating and Cooling LLC

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Urban Heating and Cooling LLC is a mechanical contractor specializing in HVAC repair and maintenance for residential and commercial properties. Services include: air conditioners, heating equipment, boilers, furnaces, indoor air quality, humidifiers, thermostats and hydronic heating.

    Business Details

    Location of This Business
    8437 S 27th St, Franklin, WI 53132-8415
    BBB File Opened:
    5/12/2011
    Years in Business:
    16
    Business Started:
    6/18/2008
    Business Started Locally:
    6/18/2008
    Business Incorporated:
    6/18/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Urban Heating and Cooling
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Ryan Sopa, Owner
    Contact Information

    Principal

    • Ryan Sopa, Owner

    Customer Contact

    • Ryan Sopa, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tiffany N.

    1 star

    12/11/2021

    My heat went out at the beginning of last year. They sent a technician out to fix the problem. He did the work that he guessed needed to be done and charged me over $100 for the repair. Seeing how I assumed he fixed the issue I paid. The very next day my heat went out again. They sent the same technician out this time actually doing what should have been done the first time instead of guessing. In November of this year I get an invoice asking for me to pay for the second visit. It's obvious I am being taken advantage of. The problem should have been fixed the first time and months later I am being harassed about something I should not be asked to pay for seeing how the person just did whatever to be paid the first time and now trying to bill me again. This is outrageous and I will never recommend for people of color or single women to do business with Urban Heating and Cooling. This is a white owned business that takes advantage of the black community. Which is obvious by the name of the business that isn't even located in an Urban community.


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