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West Side LendingThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
1/5 stars
Average of 25 Customer Reviews
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Review fromRachel A
Date: 06/06/2024
1 starRachel A
Date: 06/06/2024
I tried to email, but got an automatic response that it doesnt go through. I tried calling, but it goes straight to voicemail. I would like to find a payment option to try to settle my debt with them. I had unexpected circumstances arrive and havent been able to make a payment, I would like to pay off my remainder but I dont know what/ or how much it is. Please I need to contact someone.West Side Lending
Date: 06/06/2024
Good day,Thank you for contacting West Side Lending.We apologize if you are having difficulties contacting us. West Side Lending might be in a different time zone, where peak hours may be different from your own.Upon checking our records, you already spoke with one of our Financial officers to assist you with your concern.But if your concern is still not resolved, kindly contact us at ************** and we will make every effort to address your concern.Regards,West Side LendingReview fromAbigail C
Date: 02/14/2024
1 starAbigail C
Date: 02/14/2024
Their website pops up as unsafe. I was contacted about a loan where I owe $400. I told them my plan to pay. I stated that I would go to their portal and pay off my account on the dates given. The man on the phone wanted me to provide my new debit card info. I told him that I would not provide that over the phone. He sent a link to my email to update payment info. When I opened it, it literally just says, update your account info here. I also informed him that I have blocked the company from making an ACH debit from my account. I tried to locate them on ****** and it says that their certificate expired several months ago. This makes me very suspicious!West Side Lending
Date: 03/04/2024
Good day,Thank you for contacting West Side Lending.We apologize for any inconvenience that this may cause. Thank you for bringing this to our attention. As of the moment our online portal is under a system update, and you will be notified once it's up. As an alternative you may chat with one of our chat representatives or calls us at ************** and a Resolution Specialist will assist you.Regards,West Side LendingReview fromChristina R
Date: 09/12/2023
1 starChristina R
Date: 09/12/2023
Can someone please give me their contact info? I can not get ahold of this company, as everyone else has stated.West Side Lending
Date: 09/13/2023
Good day,Thank you for contacting West Side Lending.We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.If you require any assistance, please call us at ************** or email us [email protected],West Side LendingReview fromJaclyn G
Date: 08/29/2023
1 starJaclyn G
Date: 08/29/2023
Recieving calls reguarding an apparent loan from 2021. Never recieved anything in the mail reguarding this loan and it is not on my credit report. When I asked questions reguarding the loan the lady told me that she needed to go get her manager. The same voice came back on the line acting like another person. I asked that the information be mailed to me and I would pay it that way if it was a legitimate debt that I wasn't remembering about. I was told that they only communicate through phone and email. When I told her that I was not comfortable communicating information through phone she kept reiterating that she hopes I respond to the email. Seems like a scam especially because when they call they don't answer until you have said hello twice.West Side Lending
Date: 08/30/2023
Good day,Thank you for contacting West Side Lending.We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required.West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at **************, and one of our Resolution Specialists will assist you.Regards,West Side LendingReview fromJames S
Date: 07/03/2023
1 starJames S
Date: 07/03/2023
I was a victim of identity theft and the sheriff department hasn't got my report ready yet but they keep calling and harassing me they won't believe me without the report I can't make a sheriff department work any faster than they are but westside won't listen and keeps calling and threatening me with further collections and courtWest Side Lending
Date: 07/06/2023
Good day,Thank you for contacting West Side Lending.It is Tribal policy that all consumer complaints be handled in a prompt and fair manner. We take identity theft very seriously. If you believe an unauthorized person has submitted an application or received a loan using your personal information, we encourage you to contact us at ************** so that we may conduct a thorough investigation. Regards,West Side LendingReview fromJOHN B
Date: 05/26/2023
1 starJOHN B
Date: 05/26/2023
I got only a 200 dollar loan. I have paid over 1k since getting it. Trying to end this, I asked for a payoff amount, agreed to it, but the lender is still taking money out my account! They don't want you to pay it off. because the high interest rates they tac on. Lady said, out of the 65 dollars they take out my account for the past nearly a year. Only 8 cents goes towards the loan amount!! This should be illegal. Just because something is legal, doesn't make it right. Now their website is blocked from any new loans or customer service. Go figures. As a final f**you, they took 90.15 out of my account. With no way to contact them, this is now highly illegal and I hope the government seizes all your assets in this country for this. Preying on people at a weak moment is what makes them a loan shark. STAY AWAY FROM THIS FAKE COMPANY!!!West Side Lending
Date: 05/30/2023
Good day, Thank you for contacting West Side Lending. We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required. West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at 1-888-217-7531, and one of our Resolution Specialists will assist you. Regards, West Side LendingReview fromNguyen H
Date: 05/03/2023
1 starNguyen H
Date: 05/03/2023
Worst loan shark ever. 700% interest. I borrowed 900 and have paid over $2000 for the last 3 months. That is , $267 every 2 weeks. Last time I called and checked they told me I still owed $1200. What the hell?? Now they want to garnish my check since I don't want to pay $6300. Worst decision in my life to borrow money from them. These guys are criminal and I wish they will be shut down.West Side Lending
Date: 05/05/2023
Good day,Thank you for contacting West Side Lending.We are sorry for any inconvenience that you've had encountered. We understand that you feel that there are unexpected charges associated with your loan. During the loan underwriting process, you were made aware of certain charges or fees related to the loan as well as the APR. Under the Federal Truth in Lending Act and other applicable regulations, we are required to provide an accurate and comprehensive fee disclosure. The charges related to your loan were written out in the loan documentation which you agreed to during the lending process. Before funding a loan, customers are advised of the total cost of their loan and the fees along with different plans to pay the loan back which we believe are competitive with other lenders. This is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs.We really want to help you. We can also provide you a new payment plan that will be suitable for you in order to settle your account. Please call us at ************** and ask to be transferred to the ********************* so we can best assist you.Regards,West Side LendingReview fromKhyra P
Date: 03/24/2023
1 starKhyra P
Date: 03/24/2023
I have a loan that was for around $600 have paid it all in 3 months and when I called the lady said I have a balance of $792 when the loan was only for $600 and that I have to pay for a year! Kinda mad about itWest Side Lending
Date: 03/27/2023
Good day,Thank you for contacting West Side Lending.We are sorry for any inconvenience that you've had encountered. We understand that you feel that there are unexpected charges associated with your loan. During the loan underwriting process, you were made aware of certain charges or fees related to the loan as well as the APR. Under the Federal Truth in Lending Act and other applicable regulations, we are required to provide an accurate and comprehensive fee disclosure. The charges related to your loan were written out in the loan documentation which you agreed to during the lending process. We really want to help you. We can also provide you a new payment plan that will be suitable for you in order to settle your account. Please call us and ask to be transferred to the ********************* so we can best assist you.Regards,West Side LendingReview fromjay m
Date: 01/09/2023
1 starjay m
Date: 01/09/2023
these people are crooks. paid my 1150 dollar loan off in less than 2 months and the interest was still the same. I paid almost 3000 dollars for a loan I held a little over a month!West Side Lending
Date: 01/11/2023
Good day,Thank you for contacting West Side Lending.We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required.West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at **************, and one of our Resolution Specialists will assist you.Regards,West Side LendingReview fromBon J
Date: 12/28/2022
1 starBon J
Date: 12/28/2022
I apply for a loan and they asked which bank I use for direct deposit! I have 2 one for bills one for my check.. ******* the supervisor wasnt helpful at all! The lady who was supposed to help she went thru my bank information asked me why are you transferring money I told her thats nun of your D*** business thats my account all that matters is I have my check going to the one you need! Now I have to report my account to my bank as fraud! By law they are not suppose to ask me why I do anything with my other account if it doesnt have anything to do with it!!! I reported it fraud!!! They denied me which was even more funnier all cause I didnt allow them s**** me!!!West Side Lending
Date: 12/30/2022
Good day,Thank you for contacting West Side Lending.We are sorry for any inconvenience that you've had encountered. We are verifying account information to ensure the correctness.We understand that you may have some concerns about your personal information. West Side Lending respects our customers right to privacy. We take great care in safeguarding customers personal data. Moving forward, rest assured that you will no longer receive any calls or emails from us. Please know that your contact information has been added to our Do Not Call list, and your email has been opted out as well since your loan application with us was withdrawn already.Regards,West Side Lending
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