ComplaintsforCredit Bureau Data, Inc.
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Complaint Details
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Initial Complaint
05/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Credit Bureau Data sent me a letter on dated April 25, 2024 but I did not receive it in the mail until May 8th attempting to collect a debt for a supposed unpaid invoice to ************************* in Mt. ********, **. I already have a complaint filed with BBB (#********) for ***************************** actions and refusal to repair damage to my brake system they caused by putting unauthorized parts on my vehicle on 3/20/24. I have emailed this business to stop collections because this case is under investigation with my credit card company **************** and legally they are not supposed to collect because the charge could still go back on my credit card after the investigation is completed. This company sent another letter on 5/9/24 saying they were not stopping collections processes. I have sent emails explaining to them that they are legally not supposed to continue because ************************* is fully aware that the investigation is still ongoing per my credit card company's update to me.Business response
05/29/2024
The consumer's claims have been investigated with the creditor. The creditor has determined that the account is not paid and the debt is valid. The account will remain in collections. The account is not currently reported to the credit reporting agencies, however, it will be reported per the requirements of the Fair Credit Reporting Act when and if eligible.Initial Complaint
01/24/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with the "defenders", I do not have a contract with Credit Bureau Data **** They did not provide me with the original contract or validation letter with my signature as I requested.Business response
02/05/2024
The consumers claims are not factually accurate. The consumer was mailed a validation notice on 4.13.2020. He was mailed validation of the debt on 10.25.23. He has never contacted the creditor and he has refused to answer our calls or discuss the account with us. He has also sent a cease communication request to us. The consumer has provided no documentation or support for why this debt is not valid. If he wants this account removed from his credit report he should contact us and make arrangements to pay the debt in full. We will continue to report the debt in compliance with the ***** Credit Bureau Data, Inc. This communication is from a debt collector. ************Customer response
02/05/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This company has not yet validated this debt with my signature that makes liable for this debt and continue to report on my consumer report with my consent. I have wrote this company asking them to either validate this debt with a signature of mines or something that proves this debt belongs to me. And they cannot provide my with a copy of my signature or IDENTIFICATION then I would like them to cease and desist from reporting this debt to the consumer reporting agency immediately.
Regards,
*************************Business response
02/07/2024
The debt has been previously validated in a lawful manner. The debt is valid. The account will continue to be credit reported per the ***** The consumer should refer to the previous response for additional details.Initial Complaint
01/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for the debt with THE ******* GROUP **** I do not have a contract with CREDIT BUREAU DATA **** They did not provide me with original contract as requested.Business response
01/12/2024
The consumer's statement is not factually correct. The consumer has never communicated with us in regards to this debt nor requested validation of the account. The consumer didn't pay for repair services for her vehicle received from *********************************************************, *** (the ******* Group) and the account was referred to Credit Bureau Data, *** (CBD) for collection. The consumer was mailed a validation notice from CBD on 3/16/21 informing the consumer the account was listed with us for collection and advising her of the debt. We attempted to contact her multiples times by phone and were not successful in speaking with her. We sent her collection notices on 2.23.2022 and 9.23.2022 to which she did not respond. She also disputed the account with the ********************** ****************** claiming the debt was not hers however she provided no documentation in support of her claim. We responded that the debt is valid and being properly credit reported.
The consumer should contact us if they need additional information regarding the account or to arrange payment. The debt will continue to be credit reported per the Fair Credit Reporting Act.
************ or www.cbdlax.com
Initial Complaint
09/12/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Kwik trip **** I do not have a contract with CREDIT BUREAU DATA, they did not provide me with the original contract as requested.Business response
10/10/2023
The consumer has not provided any documentation to support her allegation that this is not her debt. The debt was verified with the creditor. The creditor was mailed statements verifying the debt as valid. The debt will continue to be reported to the CRAs.Initial Complaint
07/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not liable for this debt with TRI-STATE AMBULANCE **** I do not have a contract with CREDIT BUREAU DATA **** they did not provide me with the original contract as I requested.
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Customer Complaints Summary
5 total complaints in the last 3 years.
5 complaints closed in the last 12 months.