Business ProfileforPower House Marine

On 8-22-22, I purchased a new 25 hp ****** with a 3 yr warranty from Powerhouse Marine. In May of 23, it began malfunctioning by misfiring and firing on only 1 of 2 cylinders . It would shake violently and run less than quarter speed. I took it back to Powerhouse and told them it was still malfunctioning and it had to run it at least ***** mins before the misfiring started. They called me back and said it ran fine and to come and pick it up. I ran it the next day and had the same malfunction. I took it back, they kept my motor and tried several new parts over the next 3-4 MONTHS. I called almost weekly and Powerhouse said they were still trying to figure it out After a month, I asked them to get a tech from ****** as it was obvious they had no idea what was wrong. Powerhouse said when they called ****** Corp. they were told try another part or adjustment.I told Powerhouse that I was very frustrated and needed my motor. Finally in Sept, a tech from ****** did come. The tech said it ran fine and there was nothing they could do.I took it home and it ran for about 6 weeks until Nov when it started malfunctioning again. I called ****** Corp.and they said to take it to Holmen Marine. Holmen Marine fixed the motor in about 2 wks by installing a pulsar coil. During the time my motor was at Powerhouse, I called ****** Corp. approximately 7 times to complain about Powerhouse and was told they would take care of it. I also explained to Powerhouse frequently that I am 74, an avid fisherman and duck hunter, and not having my motor was causing my anxiety and military related stress disorder to flare. I want Powerhouse to refund the purchase price that I paid for the motor that they were unable to fix and to take the motor back as it was still under warranty. This has caused extreme stress for me and ruined an entire fishing and hunting season and is unacceptable. I believe that Powerhouse did not put forth reasonaable effort in a reasonable amount of time to ************.