ComplaintsforStone Lake Lending
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Complaint Details
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Initial Complaint
03/28/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I opened a small loan with cs lending on Dec for ****** and ******. Since December I have made in time payments for ****** six times and ****** five times. I have clearly paid above and beyond the loan. Twice in some months. I am unfortunately unable to access my account personally due to their system. I find this predatoryBusiness response
03/31/2023
Please see attached letter
This responds to the above-referenced complaint. This inquiry related to a loan from
Naanan, LLC Bear Claw Finance (the Company), which is owned by the *** du ******** Band
of Lake Superior Chippewa Indians (Tribe). The Company takes these types of inquiries very
seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 Stat. 984, 25 U.S.C. 476, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. 83 FR 34863-01 (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. Lake of the Torches Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy, even though not obligated to do so, we have closed both of the subject
loans and will consider them paid in full.
DocuSign Envelope ID: ************************************
Naanan LLC dba Bear Claw Finance LDF Holdings, LLC
P.O. Box 924 P.O. Box 231
*** du ********, ** *********************************
The customer can call the Company at ************** if there are further questions or
concerns.
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
found at *******************************************************************************
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at P.O. Box 25, ***************, ********* 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Initial Complaint
11/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Approved for $450 loan that was deposited in my checking acct Set 2022. $66.83 is taking out my account every Wednesday since Sept 14rh.Lian is overpaid How can they do this?This company is misleading.Someone called me said could not look up account call Monday .So far I have paid back $ ******.what is going on!! Please help!!!Business response
11/28/2022
This responds to the above-referenced complaint. This inquiry related to a loan from
Naanan, LLC dba Bear Claw Finance (the Company), which is owned by the *** du **************** of Lake Superior Chippewa Indians (Tribe). The Company takes these types of inquiries
very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes ************************* Services
Regulatory Code and it is licensed under Tribal law. The customers loan agreement provided
that it would be governed by the laws of the Tribe, without regard to the laws of any state. The
interest and fees applicable to the loan are permitted by Tribal law. They were accurately and
clearly reflected in the loan agreement that the customer signed before receiving the loan. The
customer also received a TILA disclosure that outlined the amount and date of each payment
required under the loan agreement. Due to its immunity, the loan is not subject to state law and
the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy, even though not obligated to do so, we have closed the subject loan and
will consider it paid in full.
DocuSign Envelope ID: ************************************
Naanan LLC dba Bear Claw Finance LDF Holdings, LLC
P.O. ****************************************************************** ******************* 54538
The customer can call the Company at ************** if there are further questions or
concerns.
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at *************************************************************** 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Initial Complaint
10/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Ok my wife and I had gotten a loan a few months ago and this loan will not be paid off until next March and my wife passed away at the end of August I am on a fixed income. The loan should be paid off by the end of this year how do I stop them from taking so much money and also I cant close my account cause all of my income is set up for this account please help meBusiness response
10/27/2022
The Company is a wholly owned and operated subsidiary of *** Holdings, LLC (***
Holdings). *** Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
Although not required to do so, as a courtesy, the Company will reach out to the customer
with an offer to resolve their loan.
DocuSign Envelope ID: ************************************
Naanan LLC dba Bear Claw Finance *** Holdings, LLC
P.O. ****************************************************************** ******************* 54538
The customer can call the Company at ************** if there are further questions or
concerns.
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at *************************************************************** 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Initial Complaint
04/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On 11/05/2021 I borrowed $325 from this company. I emailed to see if I finished paying them off because I have already paid back $950. They are stating that I still owe $633 because they charge daily interest. I tried to pull the contract up and the website would not allow me to. This company takes advantage of people dire need. I had just cremated my husband and I was having major surgery the 12th of that month and my disability check is not issued until the end of the month and I still have bills to pay but $190 a month since 11/28/21 has paid.Business response
04/21/2022
The Company is a wholly owned and operated subsidiary of ************, LLC (***************). ************ is a wholly owned and operated subsidiary of the ****** ************************************ which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 *************************, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. ************** (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. ******************* Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. ***. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy, even though not obligated to do so, we have closed ******* Walkers
subject loan and will consider it paid in full.
DocuSign Envelope ID: 699F41C6-A396-4169-95AC-535AF3479FCB
Naanan LLC dba Bear Claw Finance ************, LLC
P.O. ****************************************************************** ******************* 54538
The customer can call the Company at ************** if there are further questions or
concerns.
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be
found at https://www.ldftribe.com/uploads/files/Court-Ordinances/CHAP94-Tribal-Consumer-
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with
the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at *************************************************************** 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.Customer response
04/21/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Please type your response here.]
Regards,
***************************Customer response
04/22/2022
I meant to state that I accept the agreement.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.