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Find a Location

AFC Exteriors has 1 locations, listed below.

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    Business ProfileforAFC Exteriors

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/2019

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    AFC Exteriors LLC is a residential and commercial roofing and siding company serving Dane and Green Counties and their surrounding areas. 

    Business Details

    Location of This Business
    6709 Raymond Rd Ste 210, Madison, WI 53719-3943
    BBB File Opened:
    7/25/2019
    Years in Business:
    6
    Business Started:
    8/5/2018
    Business Started Locally:
    4/1/2019
    Business Incorporated:
    8/5/2018
    Accredited Since:
    8/1/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • AFC Exteriors LLC
    Business Management
    • Pablo Frias, Owner
    • Nicolas E. Weiler, Owner
    Contact Information

    Principal

    • Pablo Frias, Owner

    Customer Contact

    • Pablo Frias, Owner
    • Nicolas E. Weiler, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On 1/20/23, I signed a contract with AFC Exteriors to allow them to make a claim on my house for storm damage. It states that "If Public Adjuster refers Insured to a preferred contractor or other vendor or service provider, Public Adjuster shall present to Insured not fewer than two good faith, competitive bids for a contractor, vendor, or service provider."On 4/20/23, insurance informed me that the claim had been approved and I asked ********************* (who had taken over my project) for an estimate from AFC Exteriors. He informed me that in order to give me an estimate, they needed to see what insurance estimated. On 4/21/23, I sent the insurance estimate and was told to expect AFC's estimate that day. On 4/24/23, I informed ************ had not received the estimate. On 4/25/23, I informed ************ had still not received the estimate. He sent me an email stating "the additional price to install ************** would be an additional $400." but did not include an actual estimate. I asked him for an actual estimate, he offered a number that matched insurance's check but no actual broken down estimate. After I asked again, he provided an Xactimate estimate.On 4/27/23, I asked ***** to explain the significant difference between two estimates I had received on my own (as they had not provided any as the contracts requires). He then set up a time to go over my questions.On 5/12/23, ***** came to my house and tried to get me to sign a work order stating they'd include more work and waive the insurance deductible. I stated I was not comfortable signing and received an email request to sign a work order as well.On 5/25/23, I informed them I would not be using them due to a breach of contract as they did not supply me with two other bids. I received a response on 5/30/23 with an estimate from a company ****** said is out of business and when I called said they do not do residential work. At this time, I requested my insurance check back and they have since refused to return it.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

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