Business ProfileforG.P.S. Heating & Cooling Systems and Service LLC

I hired GPS heating and cooling to do a furnace repair in October 23 after speaking to my nephew who owns a heating business 3 hrs from me. My nephew informed me my furnace parts n labor were covered under warranty. 4 hrs labor. When I called GPS and provided the info I had I asked how much my bill would be after warranty coverage. They said I probably would not see a bill so I scheduled the repair with them. The repairman showed up at 10AM, worked for approx. 2 hrs, left just before noon to work at the shop, he returned around 3 PM and was finished by 5 PM and gone. I account for 7 hours including shop time. Warranty coveres 4 so I figured I owed for 3 hrs passed warranty coverage. I was charged for 6.5 hrs passed the warranty hrs. 3 burners I was told were $35 to $40 each yet I was charged $230.25. I called GPS to question the charges and was not given a proper answer to the discrepancies except the tech had to unpack boxes and load the truck. 3 hrs ? He brought no parts here at 10 AM. He brought back what he took at 3pm. The so called answers did not compute with the charges, hours given to me. Attached is a copy of the bill. I sent a copy to my nephew in ****** and he said it looks to him i was charged in full and was owed a credit back of 3.5 hrs of labor and burner parts. I tried to settle this with them on my own but they were nasty to me for questioning the bill and not accepting their reply. I ended the call after being told i was condescending when I was refuting her answers with my info. And continued questions. The women at GPS stated , well, you have heat don't you? Like I didn't have the right to question the bill . I think i got ripped off and charged in full for labor and overcharged for the 3 burners. Please help me get some of my money back.. labor overcharge (3.5 hrs) $385 approx. Burners $110.25.