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Find a Location

Good Neighbor Fencing LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Good Neighbor Fencing LLC

      6315 Century Ave Apt 4 Middleton, WI 53562-2258

    • Good Neighbor Fencing LLC

      6513 Century Ave, Apt 4 Middleton, WI 53562

    Business ProfileforGood Neighbor Fencing LLC

    Fence Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Good Neighbor Fencing LLC provides fencing, including chain link, wood, vinyl, and aluminum.

    Business Details

    This is a multi-location business.

    Find a Location

    Good Neighbor Fencing LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Good Neighbor Fencing LLC

        6315 Century Ave Apt 4 Middleton, WI 53562-2258

      • Good Neighbor Fencing LLC

        6513 Century Ave, Apt 4 Middleton, WI 53562

      Location of This Business
      6315 Century Ave Apt 4, Middleton, WI 53562-2258
      BBB File Opened:
      2/9/2016
      Years in Business:
      10
      Business Started:
      3/3/2014
      Business Started Locally:
      3/3/2014
      Business Incorporated:
      9/7/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Chad Swartzell, Owner
      Contact Information

      Principal

      • Chad Swartzell, Owner

      Customer Contact

      • Chad Swartzell, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Good Neighbor Fencing installed our fence in December of ******************************************************************* Spring of 2023, our neighbor ordered a survey of their property and noticed that the fence was over their lot line by 10 inches. Our neighbor, being a lawyer, informed us that it would likely need to be declared on the sale if either of us were to ever sell our property, and advised that we get the fence fixed. They also noted that when **** had installed the fence, he had damaged the planter box on their side of the fence and that they'd like to be present when he moves it. We contacted **** to help move the fence. We agreed to pay him the amount he quoted. He gave us a very long wait time telling us he was booked up and said he'd come move the fence in September 2023 and that it'll take him one day. Since late August, we've sent several message and he has not responded. We have also contacted him via phone and left him voice mails. We just want this matter settled and stop causing our neighbor any inconvenience. Our neighbor has requested atleast a written contract from **** agreeing to change the fence, and **** has not provided us this information. It is very painful to us to get this matter resolved, we feel it was the responsibility of fence installer to install the fence inside the lot line or atleast be more responsive to make changes once a survey has been ordered (which already cost us $500) and we're willing to compensate him for his time to get it resolved quickly.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erin S

      1 star

      07/05/2024

      Where do I even start? **** is uncommitted, uncommunicative, unprofessional, unproductive, incompetent, lazy, *****, rude, ************, and an all-around bozo who does shoddy work. He promised to have my fence complete by May 30, and now its July, and I have an unfinished fence with a long list of problems. The gates dont match up with one another and have an about three inch gap between them. He inaccurately measured and started from the corners, working his way to the middle, then realizing he didnt measure correctly and the boards wouldnt fit. He frequently postponed work for days and weeks and MONTHS, going radio silent. He would say condescending and rude things like Let me say this as nicely as I can and only smiles for my paying customers. He didnt communicate hidden costs and expenses outside of the written contract, such as permits and surveys. He quoted me $8800 for a 256 fence then didnt drop the price when I ended up taking nearly 18 feet off the length.Finally, he refused to finish the job before receiving the final payment (which was, again, based off an earlier quote for a longer fence, on a contract with a completion date of 5/30) and threw a temper tantrum and took off. Other red flags include asking me for my lockbox passcode so he could enter my house for electricity, despite there being AN OUTDOOR OUTLET. When I refused to provide this because, frankly, thats a huge safety concern and completely unnecessary, he refused to do work for yet another week until I had to ask my BOYFRIEND to call him and talk sense into him. Another red flag was the complete lack of respect and communication- he preferred to speak with my boyfriend even though I am the homeowner, the person paying for the work, and the only name on the contract. This is a big man with even bigger feelings, he needs to be handled gently and softly or he will become upset and refuses to do any work. AVOID AT ALL COSTS, especially women!

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