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Find a Location

Arcade Drivers School has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Arcade Drivers School

      8511 W. Lincoln Ave. Milwaukee, WI 53227

    • Arcade Drivers School

      530 W College Avenue Appleton, WI 54911

    Business ProfileforArcade Drivers School

    Driving Lessons
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers driving instruction.

    Business Details

    This is a multi-location business.

    Find a Location

    Arcade Drivers School has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Arcade Drivers School

        8511 W. Lincoln Ave. Milwaukee, WI 53227

      • Arcade Drivers School

        530 W College Avenue Appleton, WI 54911

      Location of This Business
      8511 W. Lincoln Ave., Milwaukee, WI 53227
      BBB File Opened:
      4/20/1998
      Alternate Business Name
      • A Arcade Drivers School
      • Sears Driving School
      • Alpine Drivers School
      • A Alpine Driving School
      • LRN 2 DRV, Inc.
      Business Management
      • Mr. John Dolney, Vice President
      • Ms. Melissa Dolney, Secretary/Treasurer
      • Ms. Melissa Dolney, President
      Contact Information

      Principal

      • Ms. Melissa Dolney, President

      Customer Contact

      • Ms. Melissa Dolney, President
      Additional Contact Information

      Fax Numbers

      • (414) 328-1177
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/14/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      We moved from MA to ** in January. My daughter only needed some practice driving ******s behind wheel to practice for ********* driver's test. In March 2023 my daughter had two good driving ******s with *********************** at the Arcade Driving School. So, in an effort to save money I purchased 5 ****** package. My daughter used one of them. Then she was sexually assaulted and was not able to go to school nor function with everyday situations for more than 3 months. ***** was kind and cancelled our 2 previously scheduled ******s - and said for us to let her know if and when Summyr could take a ****** again. I have left messages with ******* at Arcade Driving school letting her know the situation and asking for a refund of the remaining four ******s of the package. I paid $295 for five. Summyr used one and than had to cancel another one short notice shortly after assault. I knew at the time in April that there was probably no way we were going to use these ******s and called to explain our circumstances. ******* did not return my calls. ***** reached out to check on my child on occasion. My child did not attend more than 8 days of school in two months during the hardest part of the healing. After failing the test two times, she was finally able to pass. It's August now, I have not heard back from *******. I called her today to ask her to please refund the remaining ******s because the reason we got them is past. ***** had cancelled the ******s from her end so that we would not be charged because she understood our situation. ******* said she had a daughter that was sexually assaulted, too, and because she thinks my situation is like hers, she will NOT make any exceptions, will NOT refund me for any of the ******s and will take my money of $180 in unused driving ****** credits, PLUS charge me for the missed ****** $60 that ***** cancelled herself so we would not be charged. I demand refund $180 for 3 unused ******s. I accept paying for short-notice cancelled ******.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Angel M

      2 stars

      07/15/2023

      Online class is fine. Driving lessons are not scheduled frequently enough (1x/mo-2months out) instructors late.poor communication with/to/from school. Have not gotten to the point of licensing yet, but my student will not complete the lessons at this rate until AFTER he is eligible in October (got temps in April 2023- 1st lesson scheduled for June, second july, 3rd September!)

      Arcade Drivers School Response

      07/17/2023

      We are sorry you are unhappy with the frequency of appointment scheduling. We are doing our absolute best to accommodate all of our customers. If you are unhappy with the length of time between appointments, call the office and request a different instructor with more availability. Your Childs instructor will be on vacation for a period of time in August which has pushed her scheduling out. But again, you are more than welcome to call to request another teacher.

      Local BBB

      BBB Serving Wisconsin

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