Business ProfileforCarl's Plumbing Services, Inc.

I had two stoppage in the kitchen sink and in the basement laundry tub. I called ******** **** ****** and they assigned Carl's Plumbing to come out. When the contractor arrived he open up the pipe in the laundry room and called me down to the basement and informed me he couldn't snake the pipes because the matter inside them had builded up, became hard, that the snake couldn't push through the pipe, the pipes were a code violation, and they need to be replace. If they bring it up to code I wouldn't have access to the kitchen for a while because the lateral pipe that needs to be replaced leads from the kitchen to the basement and they would have to tear the wall out underneath the kitchen sink, and open up the basement floor; that's if I decide to let them do the work. Later he calls me back down and shows me he pulled the insulation from around the lateral pipe up in the basement ceiling and said it has rusted, water is going to run down the wall if I turn on the kitchen sink, he replaced the pipe under the laundry tub and rudely ask did I want a quote. The quote is over $3000, the pipe he replaced is leaking, the rusky pipe is exposed and water runs down the wall like Niagara Falls (which never leaked until he did whatever to it). *** refused to do a recall because the order was only for stoppage and Carl's did not mention replacing a pipe in their work order. Carl's refuses to repair the damage they've done. They only agreed to fix the leak under the laundry tub and not the rusted pipe the gushes water when you turn on the kitchen facuet. I called the **** ** ********* Building Inspector. He claims Carls did not send any permit to the city to replace my pipes. He said the majority of houses are in code violations because they are old, Carl's plumbing knows they cornered me to suck money out of me and if he came out I would be held accountable for the violation, not them. *** and Carl's Plumbing are crooks and they need to be held accountable!!!