Business ProfileforHaul Bikes

I Contacted HaulBike in March and received a quote. I signed the quote same day and received an email confirmation with a 10 day pick up window and an estimate delivery two weeks later in April. 3 days later I received a confirmation of pick up with a 3 day window. Then, 10 days later I received another email “confirmation” that delayed the pick up 13 days past the original 10 day pick up window! 1 day beyond this the bike was finally picked up. 1 month later and 3 weeks past the delivery estimated date, I sent an email to the owner and CEO, Jeff ***** inquiring about my bike that was still sitting in a warehouse in *** *****!! I have never received a response! Throughout this horrendous process I have called and emailed almost a dozen times in order to get a date for delivery!! When my delivery date was bumped back yet again, I paid an independent driver to travel 1,000 miles to *** ***** and retrieve my bike! I had lost ALL confidence that my bike would be delivered any time soon. This company’s ads are highly misleading and should be criminal. However, their contract states “estimated” and this protects them from lawsuits!! Please warn others and look for another shipping company!