At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 11270 W Park Place, Milwaukee, WI 53224-3623
- BBB File Opened:
- 1/1/1945
- Years in Business:
- 150
- Business Started:
- 1/1/1874
- Business Started Locally:
- 1/1/1874
- Business Incorporated:
- 10/8/1986
- Accredited Since:
- 10/1/1939
- Type of Entity:
- Corporation
- Alternate Business Name
- Water Right Group
- Related Businesses
- Business Management
- Mark Petrarca, Vice President/Human Resources
- Ellen Luby, Manager of Client Relations
- Roger S. Smith, Donation Manager
- Lily Bembenek, Executive Assistant
- James F. Stern, Executive Vice President
- Charles S. Wright, Director of Communications
- Ajita G. Rajendra, Chairman/CEO
- John Kita, CFO
- Pat Ackerman, Vice President/Treasurer
- Robert Heideman, Senior Vice President
- Contact Information
Principal
- Mark Petrarca, Vice President/Human Resources
- Ajita G. Rajendra, Chairman/CEO
Customer Contact
- Mark Petrarca, Vice President/Human Resources
- Ellen Luby, Manager of Client Relations
- Roger S. Smith, Donation Manager
- Lily Bembenek, Executive Assistant
- James F. Stern, Executive Vice President
- Charles S. Wright, Director of Communications
- Ajita G. Rajendra, Chairman/CEO
- John Kita, CFO
- Pat Ackerman, Vice President/Treasurer
- Robert Heideman, Senior Vice President
- Additional Contact Information
Fax Numbers
- (414) 359-7450Primary Fax
Phone Numbers
- (800) 527-1953Other Phone
- (800) 821-2017Other Phone
- (414) 359-7450
Customer Complaints
93 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
34 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Meghan M
08/19/2024
![](https://m.bbb.org/prod/ProfileImages/bc07218c-6f2d-4208-a17f-b3ae3fa57801.jpeg?tx=w_46)
A.O. Smith Corporation Response
08/21/2024
One year labor coverage is common, regardless of brand and model of water heater.
We recommend reviewing the manual provided with your water heater to ensure it is maintained regularly as outlined in that manual.
Regular maintenance of a water heater will extend the life, and improve product performance.
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