Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Valley Communities Credit Union has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Valley Communities Credit Union

      975 Indianhead Dr Mosinee, WI 54455-9603

      BBB Accredited Business
    • Valley Communities Credit Union

      1105 Western Ave Mosinee, WI 54455-1532

      BBB Accredited Business
    • Valley Communities Credit Union

      2290 County Road X Suite C Kronewetter, WI 54455-1873

      BBB Accredited Business
    • Valley Communities Credit Union

      2011 S Central Ave Marshfield, WI 54449-4918

      BBB Accredited Business
    • Valley Communities Credit Union

      2940 Church St Stevens Point, WI 54481-5209

      BBB Accredited Business

    Business ProfileforValley Communities Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/25/2019

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Valley Communities Credit Union made up of five offices in the Wisconsin Valley including Mosinee, Kronenwetter, Marshfield, Stevens Point and Wisconsin Rapids. As well as a corporate office also located in Mosinee. Membership area includes all persons who live, work or own property in Adams, Clark, Juneau, Lincoln, Marathon, Portage, Shawano, Waupaca, Waushara or Wood counties offering a full range of services for business and personal accounts including personal savings,money market, share savings,high yield shares, share certificates, Christmas Club, youth savings, health savings accounts  (HSA's), Individual Retirement Accounts (IRA's), personal checking and debit cards. Insurance Services including auto, home, life, loan protection, guaranteed asset, protection (GAP) and mechanical breakdown program (MEP). 

    Business Details

    This is a multi-location business.

    Find a Location

    Valley Communities Credit Union has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Valley Communities Credit Union

        975 Indianhead Dr Mosinee, WI 54455-9603

        BBB Accredited Business
      • Valley Communities Credit Union

        1105 Western Ave Mosinee, WI 54455-1532

        BBB Accredited Business
      • Valley Communities Credit Union

        2290 County Road X Suite C Kronewetter, WI 54455-1873

        BBB Accredited Business
      • Valley Communities Credit Union

        2011 S Central Ave Marshfield, WI 54449-4918

        BBB Accredited Business
      • Valley Communities Credit Union

        2940 Church St Stevens Point, WI 54481-5209

        BBB Accredited Business
      Location of This Business
      975 Indianhead Dr, Mosinee, WI 54455-9603
      BBB File Opened:
      11/22/2006
      Years in Business:
      89
      Business Started:
      4/1/1935
      Business Started Locally:
      4/1/1935
      Accredited Since:
      7/25/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Kelly Hladovcak, President/CEO
      • Adam Dykman, COO
      • Angela Dinkins, Chief Legal Officer
      • Amanda Anne Powers, Vice President
      • Amy Netzel, Vice President of Operations
      Contact Information

      Principal

      • Kelly Hladovcak, President/CEO

      Customer Contact

      • Kelly Hladovcak, President/CEO
      • Adam Dykman, COO
      • Angela Dinkins, Chief Legal Officer
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bob H

      1 star

      04/20/2024

      The new online service is difficult to use and less functional than previous online resources. It is also difficult to reach a representative on Saturdays.

      Valley Communities Credit Union Response

      04/23/2024

      Hi ***************, were so sorry you are dissatisfied with our online services. We are working hard on a complete update to all our online services that will bring new features and tools many members have been asking for, along with increased security. The launch of these new features is planned for later this summer. We understand your frustration and will never stop working to improve our members experience.If you would like to speak with someone, please email us at ********************* and we will have someone contact you.Thank you for your membership.

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.