Grocery Store
Roundy's Supermarkets, Inc.About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Roundy’s pays $1 million in DATCP settlement for weight and label discrepancies
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
Roundy’s, a Milwaukee-based subsidiary of Cincinnati-based The Kroger Co., paid $1 million in settlements to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) after inspectors found 1,202 alleged overpriced weight discrepancies and 90 alleged package labeling violations, according to a Tuesday DATCP press release.
Roundy’s admits no violations but did settle with $1 million in civil forfeitures, surcharges, and fees.
In December of 2023 and January of 2024, DATCP inspectors alongside municipal weights and measures programs conducted inspections in 81 of 105 stores owned and operated by Roundy’s in Wisconsin, according to the press release.
Roundy’s affiliated stores Metro Market and Pick n’ Save in Appleton, Green Bay, Kenosha, Madison, Milwaukee, Monroe, Oshkosh, Stevens Point, Waukesha, and Wausau were included in the inspections.
In addition to the net weight violations, just under 600 products were found to have label errors. Several products were allegedly sold with improper signage including labeling a product by count instead of weight and failure to display the net quantity in a prominent location.
Roundy’s has committed to implementing corrective measures to include new informational signage in production areas, updated standard operating procedure manuals, sustained associate training, and randomly conducted internal weight checks and label placement inspections, the DATCP press release said.
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