We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Grocery Store

Roundy's Supermarkets, Inc.
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB
Visit Website(414) 231-5000

About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Roundy’s pays $1 million in DATCP settlement for weight and label discrepancies

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    Roundy’s, a Milwaukee-based subsidiary of Cincinnati-based The Kroger Co., paid $1 million in settlements to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) after inspectors found 1,202 alleged overpriced weight discrepancies and 90 alleged package labeling violations, according to a Tuesday DATCP press release.

    Roundy’s admits no violations but did settle with $1 million in civil forfeitures, surcharges, and fees.

    In December of 2023 and January of 2024, DATCP inspectors alongside municipal weights and measures programs conducted inspections in 81 of 105 stores owned and operated by Roundy’s in Wisconsin, according to the press release.

    Roundy’s affiliated stores Metro Market and Pick n’ Save in Appleton, Green Bay, Kenosha, Madison, Milwaukee, Monroe, Oshkosh, Stevens Point, Waukesha, and Wausau were included in the inspections.

    In addition to the net weight violations, just under 600 products were found to have label errors. Several products were allegedly sold with improper signage including labeling a product by count instead of weight and failure to display the net quantity in a prominent location.

    Roundy’s has committed to implementing corrective measures to include new informational signage in production areas, updated standard operating procedure manuals, sustained associate training, and randomly conducted internal weight checks and label placement inspections, the DATCP press release said.

Overview

Roundy's Supermarkets, Inc.

1010 N Rochester St

Mukwonago, WI 53149-8738

Get DirectionsView Service AreaView Headquarters

BBB Accredited Since: 10/1/1939

Years in Business: 153

BBB Accreditation & Rating

Roundy's Supermarkets, Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A-

Reasons for rating

  • Government action(s) against the business
How are BBB ratings calculated?

About This Business

Roundy's Supermarkets, Inc. located in Milwaukee, WI, offers retail grocery stores and wholesale food distribution services.

Business Details

Local BBB:
BBB Serving Wisconsin
BBB File Opened:
1/1/1940
Business Started:
1/1/1872
Business Started Locally:
1/1/1872
Business Incorporated:
9/19/1952
Type of Entity:
Corporation
Alternate Names:
Kroger
Metro Market
Pick N' Save
Copp's
Business Management:
James Hyland, Vice President of Corporate Communication
Michael Marx, President
Carlo Baldan, Senior Vice President
Emilie Williamson, Division Corporate Affairs Manager

Additional Contact Information

Principal Contacts
Michael Marx, President
Customer Contacts
James Hyland, Vice President of Corporate Communication
Michael Marx, President
Carlo Baldan, Senior Vice President
Emilie Williamson, Division Corporate Affairs Manager
Fax numbers
Primary Fax: (414) 231-7939
Additional Phone Numbers
Other Phone: (414) 273-1928
Other Phone: (414) 744-8883
Other Phone: (262) 691-4710
Other Phone: (414) 427-8100
Other Phone: (414) 358-0011
Other Phone: (715) 849-1323
Other Phone: (608) 837-2867
Other Phone: (608) 271-6565
Other Phone: (414) 571-9910
Other Phone: (920) 498-9734
Other Phone: (715) 479-4416
Other Phone: (608) 873-0171
Other Phone: (920) 993-0148
Other Phone: (608) 243-1000
Other Phone: (262) 243-5900
Other Phone: (414) 771-9039
Other Phone: (920) 568-2603
Other Phone: (262) 534-9596
Other Phone: (414) 272-6677
Other Phone: (715) 339-3131
Other Phone: (920) 929-6510
Other Phone: (414) 372-8763
Other Phone: (920) 748-5498
Other Phone: (262) 784-2410
Other Phone: (715) 359-9123
Other Phone: (414) 351-0298
Other Phone: (920) 751-8842
Other Phone: (414) 447-8255
Other Phone: (414) 769-8801
Other Phone: (262) 547-7801
Other Phone: (920) 831-0333
Other Phone: (920) 468-0447
Other Phone: (920) 734-0636
Other Phone: (262) 241-6721
Other Phone: (715) 623-7621
Other Phone: (608) 271-2024
Other Phone: (920) 469-8293
Other Phone: (608) 829-2020
Other Phone: (608) 848-9984
Other Phone: (920) 682-6827
Other Phone: (608) 831-3009
Other Phone: (608) 222-9575
Other Phone: (715) 342-0011
Other Phone: (608) 231-6935
Other Phone: (608) 837-7555
Other Phone: (920) 787-2027
Other Phone: (715) 423-1620
Other Phone: (920) 997-0232
Other Phone: (262) 782-2745
Other Phone: (262) 783-2080
Other Phone: (414) 354-6653
Other Phone: (262) 763-3695
Other Phone: (262) 752-0951
Other Phone: (920) 623-2205
Other Phone: (608) 846-8922
Other Phone: (262) 369-1416
Other Phone: (920) 921-9898
Other Phone: (414) 425-5400
Other Phone: (262) 253-0841
Other Phone: (414) 351-0271
Other Phone: (414) 541-0061
Other Phone: (414) 427-8812
Other Phone: (608) 756-9490
Other Phone: (262) 597-0110
Other Phone: (262) 697-4982
Other Phone: (920) 788-5231
Other Phone: (715) 384-8716
Other Phone: (608) 838-3604
Other Phone: (262) 255-7598
Other Phone: (262) 255-4331
Other Phone: (414) 357-0522
Other Phone: (414) 294-2144
Other Phone: (414) 389-1090
Other Phone: (414) 374-8621
Other Phone: (414) 281-2900
Other Phone: (414) 873-3085
Other Phone: (414) 438-0689
Other Phone: (608) 328-8365
Other Phone: (262) 554-9630
Other Phone: (262) 363-3026
Other Phone: (262) 679-1931
Other Phone: (262) 789-1000
Other Phone: (262) 827-0038
Other Phone: (414) 761-1498
Other Phone: (262) 569-3155
Other Phone: (262) 200-7425
Other Phone: (920) 424-7820
Other Phone: (920) 303-3300
Other Phone: (262) 695-1156
Other Phone: (920) 892-6648
Other Phone: (262) 884-8749
Other Phone: (262) 631-5920
Other Phone: (715) 241-0191
Other Phone: (262) 268-6894
Other Phone: (715) 524-2143
Other Phone: (920) 459-2812
Other Phone: (920) 459-2802
Other Phone: (414) 967-9218
Other Phone: (414) 764-0925
Other Phone: (920) 743-8830
Other Phone: (262) 246-9151
Other Phone: (920) 793-2266
Other Phone: (262) 968-9460
Other Phone: (920) 261-8281
Other Phone: (262) 896-3560
Other Phone: (262) 446-6980
Other Phone: (262) 544-0072
Other Phone: (715) 258-7624
Other Phone: (414) 778-1839
Other Phone: (414) 475-7181
Other Phone: (414) 541-1333
Other Phone: (414) 778-4660
Other Phone: (414) 476-6061
Other Phone: (262) 338-5632
Other Phone: (262) 338-5626
Other Phone: (414) 383-9755
Other Phone: (608) 223-0939
Other Phone: (715) 345-1937
Additional Websites
Website 1
Website 2

Additional Information

Business Categories
Grocery Store

More Resources

BBB Reports On: Known Marketplace PracticesOverview of Ratings

Featured Content

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.