Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Heating and Air Conditioning

Midwest Heating & Cooling

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

36 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Russell P

    5 stars

    08/29/2023

    Chris was great. Professional and explained the issues clearly and had good photos to help explain the problems.

    Midwest Heating & Cooling Response

    08/30/2023

    Youre the best, *******! Thanks for leaving Midwest Heating & Cooling a fantastic review after your appointment with *****. Were happy that they were able to get you taken care of and that they provided you with excellent service. If you ever need anything in the future, our team is available 24/7 with live dispatchers ready for action at a moment's notice. Hope to see you again. You Deserve The Best. Thank You For Choosing Midwest!
  • Review from Chris W

    5 stars

    08/23/2023

    Fortunately midwest was able to get a technician to our house the same day I called. Carlos  was great. He was professional and knowledgeable and had our AC fixed in no time.
  • Review from Allen P

    5 stars

    08/23/2023

    The team you sent out were very informative and professionally and was a joy to meet. Job well done.
  • Review from Frank S

    5 stars

    08/21/2023

    Ontime, courteous, respectful, nice young man. Would request him again for all service needs

    Midwest Heating & Cooling Response

    08/22/2023

    Hi *****, thank you for the amazing review. The Midwest team strives to provide the best heating and cooling services in all of *********. We are so glad to see that **** did a great job representing that mission and that you are happy with the service he provided. Our team is on standby 24/7 so if you ever experience any issues with your heating or cooling system, don't hesitate to give us a call and we'll be happy to assist. Stay cool over the next few days. You Deserve The Best. Thank You For Choosing Midwest!
  • Review from Maria O

    5 stars

    08/18/2023

    When are cold calls ever appreciated? This time! I could tell right away that Melissa was a real person. She was a delight to talk with. I am so glad she called and that I got my HVAC checked by Midwest. ??

    Midwest Heating & Cooling Response

    08/22/2023

    Thank you for the great review, *****! We are so happy that you had a great experience with our team, especially with *******. She was very grateful for your feedback. The Midwest Heating & Cooling team strives to provide the best experiences for all of our clients. We hope that you'll call on us again in the future if you're ever in need of assistance. Stay cool over the next few days. You Deserve The Best. Thank You For Choosing Midwest!
  • Review from Shari R

    5 stars

    08/07/2023

    Great explanation! No pressure ! They cleaned AC of debris. Will call again when needed . ??

    Midwest Heating & Cooling Response

    08/14/2023

    Youre the best, *****! Thanks for leaving Midwest Heating & Cooling a fantastic review after your experience with our team. Were happy that we were able to get you taken care of and provide you with excellent service. If you ever need anything in the future, we're available 24/7 with live dispatchers ready for action at a moment's notice. Hope you'll call on us again in the future if you ever need HVAC repairs. You Deserve The Best. Thank You For Choosing Midwest!
  • Review from Jamie F

    5 stars

    08/07/2023

    Nick was very professional and explained everything in a way I could understand. He was able to answer all my questions and gave me recommendations that I will definitely be taking care of in the future with Midwest. Thanks Nick, awesome job.

    Midwest Heating & Cooling Response

    08/14/2023

    We appreciate the review, *****! Our team is dedicated to providing you the best experience possible. Were happy that **** was able to help you find a solution for your home and that you were satisfied upon his exit. The Midwest Team is available 24/7 via phone call. If youre ever in need, were here for you. You Deserve The Best. Thank You For Choosing Midwest!
  • Review from Grif V

    5 stars

    08/04/2023

    Fantastic tech, offered to stop and pick up a water or soda in the way for me. I was taken aback by the kind gesture. Offered service and maintainence options but didn't pressure me to decide immediately. I'll request him if possible going forward for future AC needs.

    Midwest Heating & Cooling Response

    08/14/2023

    Thank you for the great review, Grif! We're happy that your experience with your Midwest Heating & Cooling technician was Five-Star worthy. Our goal is to provide our clients with the best service possible and based on your review, we're on our way to achieving that. Please don't hesitate to give us a call if you should ever need assistance in the future. Our team is available 24/7 with live dispatchers at the ready to answer your call. You Deserve The Best. Thank You For Choosing Midwest!
  • Review from Shannon P

    5 stars

    06/27/2023

    Nick did a great job. He was communicative, personable, and kind. He suggested some options but did not make me feel pressured, which I appreciated.

    Midwest Heating & Cooling Response

    06/30/2023

    Thank you for the great review, *******! We are so happy that your experience with **** exceeded expectations. Our goal is to provide the best services for all of our clients. Your comfort is our priority! Should you ever need assistance again in the future, we have a dedicated team of dispatchers that work around the clock to provide 24/7 service. When you call Midwest, you'll always get a live representative from our team. You Deserve The Best. Thank You For Choosing Midwest!
  • Review from Antonio H

    5 stars

    06/25/2023

    Very knowledgeable and helpful, would highly reccomend him to any of my friends or family. I really appreciate how down to earth he is.q

    Midwest Heating & Cooling Response

    06/30/2023

    Youre the best, *******! Thanks for leaving Midwest Heating & Cooling a fantastic review after your experience with our team. Were happy that we were able to get you taken care of and provide you with excellent service. If you ever need anything in the future, we're available 24/7 with live dispatchers ready for action at a moment's notice. Hope you'll call on us again in the future if you ever need HVAC repairs. You Deserve The Best. Thank You For Choosing Midwest!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.