We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Golf

Sunny Slope Golf Course

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Golf.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    03/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Winter of 2022 I decided to start taking golf ******s. I was referred to *******************. **** started a business that centered on his training. I reached out to him to pursue taken ******s from him. When he responded, he said that he was stepping back from giving ******s to support the everyday business in his new training facility. He had a golf pro named ********************* that was hired to handle the role of providing ******s. We setup a ******* it went well. I decided to book another ******* Unfortunately, communication with **** became an issue almost immediately. I brought my concerns to ****. He said he would get it taken care of. I received another ****** from **** and then he told me about a deal the business was running for a 10 pack of ******s at a cost of $800. This was about $250 less than cost of individual sessions. I bought the package from the business and made payment via credit card at the bar. I received 2 more ******s from **** which again went great, and then the communication problems began again. It took me nearly 2 months to get ahold of ****. I reached out to **** who said that **** was considering leaving Sunny Slope to go back to his old job at ******************* but that he would finish out giving the ******s. I tried for several more weeks to get in for ******s and then **** told me that **** was not coming back, but that "if I was willing", he could set me up with ******s from ******************************* who he hired to run the training program at Sunny Slope. I agreed to try. I immediately felt the ****** was not of the caliber I was receiving from *********************. I gave it one more chance. Next ****** not only did he spend nearly half the time on his cell phone, he provided little ******* I reached out to ****. Then he started not following through with me. It took weeks to get a response. I asked from my money back on the remaining ******s ($400). He said I could only have facility credit which is not what I paid him for.

    Customer response

    04/02/2024



    Better Business Bureau:

    It would appear that Sunny Slope was happy to resolve this issue once the BBB stepped in. They mailed me a check for the refund on case #********.

     

    Regards,

    ***********************

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

A-

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 2

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

4285 S Sunny Slope Rd

New Berlin, WI 53151-5915

Visit Website
(262) 784-9779

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.