Business ProfileforBarr, Inc.

The check #*** was mailed 4/5/2022. Received Confirmation on 4/12/22 the check was received. The amount was ********* for a 9*18 box, 5hp Krack condenser, new heatcraft evaporator with 1 year warranty. Thru **** at Barr. The Item was delivered on 5/20/22. I got ************** Contractors out of ********* to install the unit. The unit was installed and powered on 7/13/22. We watched the temperature for several days, everything seemed to be running and keeping cold. I put 3 whole steers in the freezer at a value of about $15,000.00 When I went to check on the freezer on 8/2/22 everything in there was thawed as the temp was about 60degrees. $15,000 Product loss not able to sell. So I have loss of $15,000.00. Called JEM they drove from ********* to determine that the wire burnt off the relay causing a compressor start components failure. Contacted **** regarding the Warranty. Was told to get *** to fix the freezer, and would be reimbursed. I contacted ***, and they once again drove from ********* to get my freezer back up and running again. *** came and had me running again on 8/5/22. ************ for Repair ******* While here they troubleshot the Heatcraft Fan which was not working. Once again I was told to get JEM to repair, and they once again came and repaired more warranty work for $400. *** replaced ********* fan on 8/17/22. Was not told any stipulations or that they would only pay a certain amount. I received a check for ****** from Hussman. So I am at a loss of $15,000 in product and $900.00 for Warranty work that I have not been compensated for.