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Find a Location

Petland Racine has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPetland Racine

    Pet Shop
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/18/2016

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Petland Racine offers pet supplies and sells puppies, kittens, bunnies, guinea pigs, hamsters, budgies, cockatiels, lovebirds, small parrots, reptiles and freshwater and saltwater tropical fish in Racine, WI.

    Business Details

    Location of This Business
    2310 S Green Bay Rd Ste J, Racine, WI 53406-4958
    BBB File Opened:
    6/1/2001
    Years in Business:
    23
    Business Started:
    6/1/2001
    Business Started Locally:
    6/1/2001
    Business Incorporated:
    6/23/2014
    Accredited Since:
    2/18/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Gauntt Company Wisconsin
    Hours of Operation

    Primary

    M:
    11:00 AM - 9:00 PM
    T:
    11:00 AM - 9:00 PM
    W:
    11:00 AM - 9:00 PM
    Th:
    11:00 AM - 9:00 PM
    F:
    11:00 AM - 9:00 PM
    Sa:
    10:00 AM - 9:00 PM
    Su:
    11:00 AM - 6:00 PM
    Business Management
    • Adam Berger, Vice President/Co-Owner
    • Stephen D. Gauntt, President
    Contact Information

    Customer Contact

    • Adam Berger, Vice President/Co-Owner
    • Stephen D. Gauntt, President
    Additional Contact Information

    Fax Numbers

    • (262) 598-1203
      Other Fax

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The manager was really rude to me here at Petland in Racine Wisconsin I have visited plenty of times with never no problem up until this evening! she refused to let us see a puppy with strict conditions which Ive never heard of before , rude in front of customers people like her ********* shouldnt be treating people like that !
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kait G

    1 star

    08/02/2023

    These animals come from puppy ***** where they endure unthinkably horrific and inhumane conditions. Shelters are full of wonderful, loving animals who need homes and will otherwise be euthanized. Please adopt, don't SHOP for a companion animal.

    Petland Racine Response

    08/09/2023

    Thank you for sharing your concerns with us. At Petland Racine, we take the welfare of our animals very seriously and we do not condone or support any practices that are harmful to them. We work closely with our breeders to ensure that they meet our high standards for animal ****************. We have visited every breeder we work with and have kennel tour videos so you can see exactly where each puppy was born and raised. You can see these kennel tours here: ********************************************************************. We are also actively promoting *********** Certified which is the only science based standard for raising dogs. See more about canine care certified here: ****************************************. We also provide ongoing training to our staff to ensure that they are knowledgeable about the care of our animals. We appreciate your feedback and will continue to strive to provide the best possible care to our animals. We understand that everyone has their own preferences and beliefs, and we respect your choice to seek dogs from shelters. If you have any further questions or concerns, please feel free to reach out.

    Local BBB

    BBB Serving Wisconsin

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