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Find a Location

Van Horn Nissan of Stevens Point has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforVan Horn Nissan of Stevens Point

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Van Horn Nissan of Stevens Point has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      301 Green Ave N, Stevens Point, WI 54481-1314
      BBB File Opened:
      11/19/2015
      Years in Business:
      8
      Business Started:
      11/19/2015
      Business Started Locally:
      4/19/2018
      Business Incorporated:
      4/19/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Stevens Point Nissan
      Business Management
      • Joe Glenetske, General Sales Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      we purchased a **** cmax from them they called and insisted we need to have them send new paperwork for us to sign, but its only about our rebate on the ev tax credit when asked is there any changes to what we all ready filled out they stated no any change in the amounts NO..Then a few days later we received the paperwork it was stuff we already did and then on the last page I noticed the amount we owed changed by $125.00 we called talked to ***** and said why did you lie the paperwork is all he same we already filled out except the one page where its $125. more he stated sign it or you lose your car you don't own it yet even though we were driving it already and it was delivered to our house he would not back down and I stated I wanted to talk to his manager said no I am . I asked well whoever is above you ,nobody he stated .sign it or we will take the car back period .I said take it back then sick of your lies .hung up .he then called back and said he would send us a check for the $125.if we signed it my wife also heard this as a witness .he has since not sent the check now and as of last Wednesday we went there and asked for it .they said it was in the mail that day .that was last Wednesday and still no mail today I am asking make them honor what they said and send the check like they said .we should of received it by now and are just sick of the lies .I HAVE all the documents showing the two different prices but will only send if you need it .I think this can be settled just by you contacting them and asking them about this .
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      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dee M

      1 star

      07/12/2024

      These reviews are so true! Van Horn is a very corrupt dealer. They may smile and make you feel good but are snakes. Tried to sale me a car at a high interest rate. I went to another dealer and got significantly less rate. I discovered that what they do is have you pay a higher rate and make more money off you. Buyer beware. There are other dealers in town that will treat you more with respect.

      Van Horn Nissan of Stevens Point Response

      07/17/2024

      Thank you for your review. Unfortunately, Van Horn Motors of Stevens Point does not control the bank loan rates and can only offer financing through approved banks. Bank rates depend on multiple factors including the type of car, amount of financing needed, credit scores, etc. If the vehicle inquired about and the vehicle purchased were not identical at each dealership, it is no surprise that the loan rates were different.

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      BBB Serving Wisconsin

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