See Hours
| Monday | 9:00 AM - 5:30 PM |
|---|---|
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
About
Overview
Full Compass Systems, Ltd.
9770 Silicon Prairie Pkwy
Verona, WI 53593-8442
BBB Accredited Since: 12/17/1998
Years in Business: 47
BBB Accreditation & Rating
About This Business
Full Compass Systems, Ltd. is a national
online/retail dealer of professional audio, video, lighting equipment,
musical instruments. As well, they provide services such as computer
systems integration and equipment rentals (rentals available in WI
only), and are also an authorized service center and parts
distributor for most of the major manufacturers they carry. They have a physical retail location in Madison, Wisconsin, however, ship worldwide as well.
Business Details
- Local BBB:
- BBB Serving Wisconsin
- BBB File Opened:
- 7/30/1996
- Business Started:
- 8/9/1977
- Business Started Locally:
- 8/9/1977
- Business Incorporated:
- 8/9/1977
- Type of Entity:
- Corporation
- Business Management:
- Jonathan Lipp, Vice President/Co-Owner
- Brent King, Customer Service Manager
Additional Contact Information
- Principal Contacts
- Jonathan Lipp, Vice President/Co-Owner
- Brent King, Customer Service Manager
- Customer Contacts
- Brent King, Customer Service Manager
- Fax numbers
- Primary Fax: (608) 831-6330
- Additional Phone Numbers
- Other Phone: (800) 356-5844
- Other Phone: (800) 476-9886
- Other Phone: (608) 227-3000
Additional Information
- Refund and Exchange Policy
- In the case of order cancellation refunds or merchandise credits will be made within 10 days of written request, only for canceled or unshipped merchandise. See our website for details.
Return Procedures:
Any merchandise returned to Full Compass Systems, Ltd, must have an RA (Return Authorization) number attached. Without this number the package may be refused or not properly identified as to its origin and reason for being returned. Please call us for an RA number and have documentation such as the invoice or packing slip ready when you call. Make sure that all packing, accessories and manuals are returned to avoid additional restocking fees.
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