Business ProfileforThree Bears Resort

Booked family vacation 5/8, 2 adjoining cabins as there would be several children and sharing all items between families. Checked in 6/29, no adjoining available. Could move us the following day for adjoining. On entering cabin 910- broken furniture( kitchen chairs, futon), very minimal dishes( supposed to be fully stocked kitchen), kitchen appliances not working. Lights in rooms flickering and dim only works. Loft- bathroom sink leaking w/ puddle on floor, fan very loose, crud spattered across wall. Slept in 206 for the night, lights in rooms not working, opened bedding, used bandage wrapper. Dirty bedding. Talked with resort staff in am 6/30 to assure cabin change to adjoining- very rude at front desk! Changed to Cabin 208 6/30- no lock on door, pile of dirty towels, dirty bedding remains from previous occupants, broken windows, crud splattered across wall in living room, ceiling started leaking, maintenance came to fix. Didnt clean the water of the ceiling that fell. Broken furniture, broken appliances. Attempted laundry- dryer making loud thumping noise- opened and started throwing sparks out. Water park- one hot tub shut down with nasty water sitting in it, other hot tub heater broken & no children under 6 sign and staff rudely asked our childrens age (6 yrs old) and demanded they must get out, customer care at snack bar very poor. Jump shot shut down indefinitely. Mini golf in disrepair. Arcade- minimal games working, kids lost a ton of coins in machines, kids went to redeem points and all erased from arcade card. Cranbrew pub, played pull tabs, staff report not enough money available to pay winnings out. Used bathroom near pub, urinal broken. Large leak from ice machine in hallway of main resort area. Thankfully we had handy men that were able to troubleshoot so we could enjoy our time together with family. We purchased several cleaning items to make our stay Cleaner!Will NOT return!