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Find a Location

Swimming Pool Services, Inc. has 1 locations, listed below.

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    Business ProfileforSwimming Pool Services, Inc.

    Pool Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Swimming Pool Services, Inc. offers the sales and service of in ground pools, spas and supplies.

    Business Details

    Location of This Business
    W220N1563 Jericho Ct, Waukesha, WI 53186-1310
    BBB File Opened:
    9/1/1979
    Years in Business:
    57
    Business Started:
    4/1/1967
    Business Started Locally:
    4/1/1974
    Business Incorporated:
    3/6/1975
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    10:00 AM - 2:00 PM
    Business Management
    • Michael AP Panella, CEO
    Contact Information

    Principal

    • Michael AP Panella, CEO

    Customer Contact

    • Michael AP Panella, CEO
    Additional Contact Information

    Fax Numbers

    • (262) 544-4542
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Paid to have a pool opening from the same company that also closed our pool. We paid over $800.00 for a pool opening and nothing was done correctly. They did not attached the hose to drain instead they ripped off our gutter and connected it to our tube. They did not add Chlorine tablets, check the system (that they also closed in the winter) to make sure that it was working correctly. The pool was not cleaned dirt all on the sides and skimmers not working. So even after they vacuumed for more than an hour instead of making sure equipment is running they leave and do not properly leave the pool. I called and spoke to the office and a rude gentleman who was very much debating my complaints finally agreed to send a tech back and said they fixed this and that but come to find out the system is still not working. I called back again and he now wants to charge me when if they did all of this CORRECTLY THE FIRST TIME we would not be in this situation as now our pool is not working and we cannot have a graduation party as planned. We want a full refund of all of the services
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

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