Customer ReviewsforCertaPro Painters of Milwaukee
17 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Karen and Tom D
5 stars11/04/2023
This job was complicated by the fact we were replacing most of the original wood siding on our 100-year-old house in Whitefish Bay with LP SmartSide. We wanted to preserve the home's character by keeping the original wood facia/trim, wood framing of the enclosed front and back porches and front bump-out windows framing. This required us to hire two separate contractors, working in tandem. CertaPro painted the wood that we kept. We're thrilled with the way it turned out, and would certainly recommend CertaPro for similarly tailored projects. Communication was challenging at times. But we kept things positive, worked at it, and the company demonstrated integrity with fair pricing. Shoutout to sales associate Carey ******, GM Dan ********, and project manager Andres.Review from Dustin W
5 stars09/27/2023
The price was high in our area but it was well worth it. The crew we had was extremely professional and talented with great attention to detail. We also had some carpentry done and you cannot even tell anything was replace. Job well done and I will use them again when/if needed.Review from Mik E
5 stars09/16/2023
Took 3 bids to paint the exterior of our home. CertaPro came in with a good price but the other two paint bids were more than DOUBLE the price CertaPro quoted us! Budget being tight we went with CertaPro thinking we might need to accept a lower quality paint job since we were having the nagging thought "you get what you pay for". We did not need to be concerned! The communication before, during and after was detailed and they even called to say when they would be early! They said the project would start on Sept 5th and be completed on the 12th and they were right on the money, no delays or excuses! The exactness of the paint lines and 2 coat coverage transformed our 1932 bungalow into looking like the newest house on the block. If you are accepting bids for painting, you owe it to yourself to at least allow CertaPro to earn your business. We, simply, could not be any happier with our experience of working with CertaPro. Shout out to Pauline and Carlos for making this such a successful project.Review from Timothy M
5 stars09/07/2023
Major renovation of the exterior of my home was completed near the end of this past August. CertaPro was hired to do the painting as the final phase of the project. The work done by the painters was fabulous! Ivan and Jose were assigned to my job and they were excellent from start to finish. What did they do to earn this assessment? First, they were extremely professional and they made sure that they thoroughly understood the job before they began to work. The other things that caught my eye include: 1. Matched paint colors very well, 2. Masked adjacent areas to ensure no overspray onto non-target surfaces, 3. Expert application of paint using spray, 4. Excellent job of applying sufficient coats to ensure a nice uniform finish, 5. Great job of cleaning up the site when they finished. Of course one might say that these are the things that one expects painters to do well, but that is not always the case. These guys, however, delivered on all fronts. After almost six weeks of construction, it turned out that the paint work drew the most compliments from family and friends. I think that is worth noting and I would highly recommend CertaPro for your painting project. This is my second great experience with CertaPro from start to finish. The sales representative, Eric, gave a very good and competitive price and Steve was great in keeping abreast of the main project and scheduling his crew. It is nice to have a service that you can count on! Thanks to all of them.Review from Brittney T
1 star08/15/2023
I would not work with CertaPro again even if I received completely free service. We had a large great room including crown molding, baseboards, walls, ceilings and cabinets as well as the entire exterior of our house including wooden siding and brick painted by CertaPro. The painters they have working with them are talented and do quality work, but the company themselves is incredibly disorganized and the worst contractors I have worked with to date. For both interior and exterior jobs, I had to personally reach out to the company to confirm what time the painters were coming (the day before the scheduled start date), and to ensure they had the correct colors documented. For my interior project, they had one person scheduled to complete the job, which took him 6 days - 6 days in which we were unable to be in the space that makes up a majority of our home. On the start date of my home exterior project, the team showed up to my house without confirmation of the colors they would be using and had to come back days later to start the project. I am still awaiting the initial touch *** to be completed on the project over two months later when I was told it could happen same week. The icing on the cake is the painters painted the brick on the exterior of our home, which was not part of the contract, nor was requested. Getting in contact with the Project Managers or anyone else that actually creates action/an adequate response within CertaPro has been incredibly tiresome, frustrating and frankly unacceptable.Review from Mark p
5 stars08/01/2023
Juan and crew did a fine job painting the exterior trim on our home. He made sure we were satisfied, went beyoud our expectations. The job that would take me weeks in my spare time was done in two days.Review from Tonja A
2 stars07/18/2023
We hired Certapro to paint the outside of our house. When they were done, we were very disappointed in the work. We thought we were hiring true painters and that was not the case at all. There were holes not filled, holes filled that shouldn't have been as items were to be put back into those holes and wasn't, drips of dried paint, sloppy painting with paint on window *****, cords, chain link fence and left there to dry. Damage to our new window ***** which had to be from their ladders, etc, etc. We contacted the salesman, who sent the crew back to fix items however the same people came back and actually made it worse not better. We called on Friday once we were able to look at the work they came back to do as it was not all done and/or not done right. We requested a call back. No call back yet and it has been 4 days. Salesperson states that we need to talk to the painter that was in charge of the crew however he has not called. At this time we are filing with the BBB, stopping payment at the bank and will have to wait for someone to call us as the work was not done correctly and they have left us no choice. We have even tried the office and there is only a answering service that takes messages so left one and no call back from them either. I have picture galore of the shotty work. I would stay clear of this company!Review from Anne G
5 stars05/17/2023
I had my living room, family room, hallway and kitchen ceiling painted. The gentlemen did a great job, cleaned up well, I only needed to do minimal vacuuming, and they worked steady all day!I would definately recommend this company.************Review from Shelly M
1 star04/18/2023
Extremely dissatisfied. Had 8 roons painted. Left drips on my walls. Paint splatter all over my brand new floors. Paint on my furniture and light fixtures. Had my cabinets painted as well. Hasn't even been two years and wood grain is showing through and Paint is peeling.Review from Terry P
5 stars09/21/2022
We decided to paint our vinyl siding on our house and shed. After doing research we found certa pro. We were very happy with all the customer service and the painters were amazing.. Totally changed the look of the house. We would highly recommend Certa Pro. Sincerely Terry *******
Customer Review Rating
Average of 17 Customer Reviews
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