Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Culpitt Roofing, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCulpitt Roofing, Inc.

    Metal Roofing Contractors

    Additional business information

    Additional Info:
    This company has stated to the BBB that they do not pull residential permits in Wisconsin.  Permits must be pulled by the homeowner or subcontractor.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Culpitt Roofing, Inc. is a metal roofing contractor for residential, commercial and agricultural markets. Servicing all of Wisconsin.

    Products & Services

    Double-Lock Standing Seam Metal Roofing

    Business Details

    Location of This Business
    957 West Ave N, West Salem, WI 54669-1016
    BBB File Opened:
    6/26/2018
    Years in Business:
    76
    Business Started:
    1/1/1948
    Business Started Locally:
    1/1/1948
    Business Incorporated:
    1/20/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    6:00 AM - 4:30 PM
    T:
    6:00 AM - 4:30 PM
    W:
    6:00 AM - 4:30 PM
    Th:
    6:00 AM - 4:30 PM
    F:
    6:00 AM - 4:30 PM
    Business Management
    • Timothy Higley, Owner
    • Madeline Higley, Office Manager
    Contact Information

    Principal

    • Timothy Higley, Owner

    Customer Contact

    • Timothy Higley, Owner
    • Madeline Higley, Office Manager
    Additional Contact Information

    Fax Numbers

    • (608) 786-3510
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Metal roofing installed at my home, ********************************************************* on 2/27/2023 Paid in advance: $2393.25.I have good reason to believe Culpitt Roofing is over charging me for work done, possibly by twice the amount. They will not send adequate breakdown of costs to my insurance company, ******************** so that I can get reimbursed for any increase in material costs or other necessary work that was not included in my insurance estimate. Insurance was to cover 129 Sq feet of metal roofing and I would be responsible for 196 Sq ft.over a rubber section of the garage that was not damaged by hail. The initial estimate by Culpitt was $3680 for what I thought was the whole project. When I went into the office to sign so materials could be ordered they said I would have to pay $9573 and "it was necessary for the work to be done properly". When they did submit inadequate information to my insurance company, they have 6.5 sheets metal listed. That would mean there was 650 Sq ft of roofing installed, but the entire job was 326 Sq ft. ******************* further confused the situation by saying that I wanted the entire garage covered with white metal roofing, including the steep slopes part (235 Sq ft). I said that would be ridiculous because all the rest of the visible roof would be in black shingles (by First American Roofing). Culpitt has been asked to send more detailed breakdown of work done by myself and by State Farm. They do not respond or have send inadequate information only. I initially wrote a check for the remainder of the bill but canceled it when I realized something was not right with how the whole estimate and billing process took place. It is my understanding after many hours of reviewing and writing down what happened since 9/2022 that *** Culpitt had tricked me and confused me from the start. And now they have sent an aggressive email to me and added a finance charge to my bill even though I'm not paid because I am waiting for them to give my insurance company
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.