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Find a Location

ARH-Appalachian Regional Healthcare Beckley Hospital has 1 locations, listed below.

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    Business ProfileforARH-Appalachian Regional Healthcare Beckley Hospital

    Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    306 Stanaford Rd, Beckley, WV 25801-3142
    BBB File Opened:
    6/2/2015
    Business Management
    • Ms. Morgan Martin, Manager
    Contact Information

    Customer Contact

    • Ms. Morgan Martin, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/17/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On April 28th, 2021 at approximately 7:30 pm my three year old daughter impaled her left leg with a stick. I could see that the stick was deep and required medical professionals. We live in ****** ******, WV and drove as fast as we could to BARH in Beckley, WV. We checked in and waited. They kept telling us they did not have a room. When we finally received a room it was adjacent to the check-in/vitals room. The room wasn't clean either as there was blood on the floor. An older doctor came in and he chastised us asking why we didn't bring her in sooner! I explained it just happened, we had to drive from Meadow Bridge and had been waiting in the lobby. I asked him if he could xray her leg for removal of the stick. He said the stick wouldn't show up on an xray. I then asked if it could be done with an ultrasound. He said there was not an ultrasound technician and that is why we should've brought her in sooner. Again, I told him this just happened. He said he would have to cut and remove the stick. He left to go check on another patient. When he came back he had a nurse with him and had me lay our daughter down and told me to hold her down. He gave her a shot of lidocaine in her leg then begin cutting immediately. He didn't even wait for the lidocaine to take effect. My daughter was screaming in pain and her whole body was shaking with her teeth chattering. He stitched her and proscribed her an antibiotic and advised us to watch for infection. May 3rd, 2021 my daughter's leg was swollen, hot and seeping pus. We took her back to BARH hospital. They went to do an ultrasound and saw that there was still stick in her leg. While doing the ultrasound more of the stick came out. We were advised she would need surgery to get the rest of the stick. They gave her anesthesia & she goes back for surgery. They bring her back and explain they did not do the surgery because the rest of the stick came out during ultrasound. They keep her for observation. I have more to say no room
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