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Business Profile

Used Car Dealers

Whitey's Pre-Owned Autos

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/06/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    -Febuary 20th thur 24th 2023 -$430 service -Repair Transmission leak /Replace Transmission coolant lines on 2006 GMC Serria 1500 -Picked up Vehicle on 22 Feb 2023, Transmission leak, excessive, more than before maintenance repair Called and brought back vehicle for futher repairs 23 Feb 2023, got a call from John Whiteman said vehicle was ready for pick up 24 Feb 2023, after driving home, vehicle was leaking more than the last time, upon inspection discovered coolant line not installed, and leaking from a bad repair to line, blots not tighten, missing, lost 1qt of transmission fuild from transmission driving 4 miles, I took a day off from work to repair myself spending additional $50 -Called left several messages on voice machine, stopped in to business on 29th Feb 2023, mechic said he would talk to boss about giving back aleast 200 dollars for not fixing leak, thier has been no contact, or resolution to date, labor and parts, time off work cost me 892 dollars

    Business Response

    Date: 03/16/2023

    Refunded $200.00 on 3/16/23 ck # 304.

Whitey's Pre-Owned Autos is NOT a BBB Accredited Business.

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