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Business Profile

Auto Body Repair and Painting

Charleston Collision Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid him upfront $7,500 had my truck for a 10 months did not do one thing to it. Ordered two parts tailgate one side of bed that cost him $900 he wanted to almost triple the price and charge me $3,643. He said he ordered second side. I check the store he never paid or pick up the second side. I made a money order out for $2500 and gave it to him in February 23 then $5000 March 16th 23. I just want back $6300.

    Customer Answer

    Date: 02/29/2024

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by Charleston Collision Center regarding complaint ID ********.

    Regards,

    ****** ********

Charleston Collision Center is NOT a BBB Accredited Business.

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