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Find a Location

JC Smith LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJC Smith LLC

    General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential & Commercial General Contractor, Custom Home Building, New Construction, Home & Institutional Renovation, Historical Restoration, Disaster Restoration, ADA Compliance

    Business Details

    Location of This Business
    210 W Burke St, Martinsburg, WV 25401-3322
    BBB File Opened:
    10/28/2016
    Years in Business:
    14
    Business Started:
    11/9/2009
    Business Started Locally:
    11/9/2009
    Business Incorporated:
    11/9/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of WV047142 for this business, issued by Department of Commerce-WV

    These agencies may include:

    Department of Commerce-WV

    74B Building 6, Capitol Complex

    Charleston WV 25305

    (304) 558-7890

    Fax: (304) 5582415

    http://www.wvlabor.org

    BBB records show a license number of 128718 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

    These agencies may include:

    Department of Labor, Licensing and Regulation (DLLR)-MD

    500 N. Calvert Street, Room 308

    Baltimore MD 21202

    (410) 230-6231

    http://www.dllr.maryland.gov/license

    BBB records show a license number of PA087520 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    BBB records show a license number of 2705175401 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

    These agencies may include:

    Department of Professional and Occupational Regulation (DPOR)-VA

    9960 Mayland Drive, Suite 400

    Henrico VA 23233

    (804) 367-8500

    http://www.dpor.virginia.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Christin Smith, Owner
    • Mr. John Smith, Co-Owner
    Contact Information

    Customer Contact

    • Mr. Ron Rossi, General Manager
    • Ms. Christin Smith, Owner
    • Mr. John Smith, Co-Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    - Front porch replacement started in fall of 2019 and completed September 2020, cost $40,000+. - Initial complaint about wood rotting and finish issues filed with JC Smith on 8/5/21. - After many phone calls and text messages, crew comes out on 5/4/22 and corrects some of the finish issues, but does not know anything about fixing rotting wood. - 6/28/22 ***** from the company comes out and says they will 100% stand behind their work. - 7/7/22 to 9/9/22 exchanges of phone and text messages saying they will be out but then issues with materials, etc. when I call/text about why they are no shows.- 9/9/22 is last time the company has responded to me. Many phone calls made by myself to them from then until today. Someone answers their main line and tells me they will run it up the pole but no one has ever once contacted me in the last 7 months.I've tried to give them the benefit of the doubt and didn't push hard over the winter months since it is outside work. My patience has run out and hope that this will help to get a resolution.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christina K

    1 star

    05/07/2024

    They don't pay their contractors. One of their concrete CG's has been trying to get them to pay their invoices for over a year now. They never call back or respond to emails.

    Local BBB

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